At our October Zoom social mixer, the conversation focused on new Paubox product releases, AI adoption in healthcare IT, and end-user security awareness challenges.

 

What happened: 

The October social mixer was an unmoderated discussion among healthcare IT professionals and marketers. We covered recent Paubox product launches, hands-on feedback from customers using those features in production, real-world AI implementations across healthcare organizations, phishing simulation struggles, and practical use cases for Paubox Forms.
Related: Introducing Paubox Security Awareness Training

 

Our takeaways:

  • Paubox launched several new features this month, including Behavioral Geofencing for inbound email security, a new Block category in quarantine stats, a Promotional email category, DLP AI Chat, DLP Observe, and Security Awareness Training, giving admins more visibility and control than ever.

  • One attendee reported 2,300 emails blocked since enabling the new Block category with no manual sorting required, while another confirmed zero false positives from Behavioral Geofencing.
  • DLP Observe, an opt-in behavioral monitoring feature that tracks outbound email across six categories without blocking, generated strong interest.
    • One attendee enabling it in monitor mode discovered 50–60 gift card-related emails and significant volumes of outbound patient data daily, calling the visibility "very enlightening.
  • Paubox's new Security Awareness Training add-on drew wide interest as a cost-effective alternative to KnowBe4, with Paubox pricing it at roughly half the cost. Several attendees requested demos.
  • Paubox Forms use cases included encrypted data collection for remote contracted nurses, new hire onboarding document uploads, and routing form submissions to ticketing systems to auto-generate support tickets. 
  • AI adoption was a major theme. One attendee built a custom AI-powered ticketing, equipment audit, and knowledge base system on Google Cloud using Gemini.
  • ExecProtect was credited by multiple attendees with catching executive impersonation and fraudulent invoice emails

The bottom line: Customers count on Paubox to help keep their emails HIPAA compliant and save time managing inbound email security challenges.

See also: Our playbook for Zoom social mixers

See also: HIPAA Compliant Email: The Definitive Guide