HIPAA compliant email solutions
Choose a solution below to get started:
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STANDARD
HIPAA compliant email
$00/month
1 sender
Everything you need to send HIPAA compliant emails with Google Workspace or Microsoft 365.
14 day free trial included
14 day free trial included
100% HIPAA compliant email
Every outbound email encrypted automatically
Works with Google Workspace and Microsoft Outlook
No portals or passwords needed for recipients
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PLUS
HIPAA compliant email + email security
$00/month
1 sender
HIPAA compliant email with
inbound email protection against spam, ransomware, and phishing attacks. Powered by AI.
14 day free trial included
14 day free trial included
Everything in Standard, and:
Prevent display name spoofing attacks with ExecProtect+
Malware and virus protection
Prevents spam, ransomware, and phishing attacks
Automatically transcribe audio attachments in email
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PREMIUM
HIPAA compliant email + email security + archiving & DLP
$00/month
1 sender
HIPAA compliant email with archiving and data loss prevention features.
14 day free trial included
14 day free trial included
Everything in Standard & Plus, and:
Search, view, and export archived emails
Unlimited storage for inbound and outbound email
Blocks emails with sensitive data, including in attachments
Customize filtering options to stop unauthorized data from leaving the organization
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Paubox offerings |
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Securely send protected health information (PHI) via email
Patented blanket TLS encryption ensures that PHI sent via email is always encrypted. |
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Integrates with major business email platforms
Emails delivered directly to the inbox |
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Emails delivered directly to the inbox
Recipients read encrypted emails directly in their inboxes. No cumbersome portal required for recipients. |
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Send secure calendar invites
Send secure, HIPAA compliant calendar invites directly from Microsoft Outlook and Google Workspace. No plugins or apps to install. |
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Paubox Forms
Create customized HIPAA compliant forms for free ($1,188/year value). |
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Optimized email deliverability
Maximizes email deliverability and avoids outbound email ending in spam folders by updating your SPF record and configuring DKIM and DMARC protocols. |
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Dashboard access
Manage your email quarantine, whitelist/blacklist rules, and more from the Paubox dashboard. Grant varying access levels to your team. |
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Salesforce CRM integration
Securely send HIPAA compliant email from Salesforce CRM. |
Optional add-on
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Optional add-on
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| Compliance and security | |||
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HIPAA compliant
Maintain the highest privacy and data protection with third party audits against HIPAA regulations. |
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HITRUST certified
Safeguard your data with Paubox Email Suite, which has been HITRUST certified for its rigorous controls. |
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Business associate agreement
Under HIPAA, organizations that use a service provider to process PHI on their behalf must put in place a business associate agreement with that service provider. Paubox includes BAAs with all accounts. |
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TLS protocols 1.2 & 1.3
As per NSA guidance, Paubox supports only TLS 1.2 and TLS 1.3. The following obsolete protocols are not supported: SSL 2.0, SSL 3.0, TLS 1.0, and TLS 1.1. |
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Two-factor authentication
Require authentication beyond a username and password when logging into your Paubox account. |
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U.S. data centers
Rely on our cloud-based, redundant infrastructure with 99.99%, uptime. Customer data is stored encrypted at-rest and solely in U.S data centers. |
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Help center
Learn how to use Paubox products quickly with concise how-to articles, and step-by-step instructions. |
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Phone support
Our customer success team is available by phone for extended hours, Monday through Friday, to assist with any technical or support issu our customers might have. |
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Real-time analytics
Comprehensive email analytics, mail logs, ruleset access, and quarantine. |
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Email reports
Daily or weekly email reports on usage, analytics, patterns, and alerts sent directly to your inbox. These reports make it easy to quickly demonstrate value to upper management. |
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| Inbound email security | |||
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ExecProtect with ExecProtect+
Patented protection from display name spoofing attacks. |
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Paubox [Tags]
Identify safe senders and add a custom tag |
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DomainAge
Immediately quarantine email coming from recently registered domain names. |
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Blacklist bot powered by AI
Quickly blacklist malicious email addresses. |
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Malware and virus protection
Every inbound email is run through robust filters for malware and viruses. |
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Ransomware protection
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Google SafeSearch
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Robust spam filtering
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Email archiving
Take compliance and disaster recovery to a new level, with emails and attachments stored in the Paubox cloud. |
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Email DLP
Data loss prevention for both inbound and outbound email traffic for your organization. |
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| Advanced features | |||
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Paubox Transcribe
Automatically transcribe audio attachments in email |
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Customer success stories
“Getting onboarded with Paubox was actually amazing – probably the easiest product, and some of the best folks I have ever worked with.”
Tony Cox, Henderson Behavioral Health
“I was blown away by the customer service that I had when
I talked to folks at Paubox and really that was kind of the selling feature for me.”
Gretchen Murchison, Sunrise LCSW
“We were so used to our encryption and security technology being hard to use. With Paubox, you don’t have to do anything – just send and receive your email. It’s amazing."
Elena Yau, Five Acres
Every plan includes:
U.S.-based support
Top ranked support that you can contact via phone or email.
Signable, encrypted forms
Save over $1,000 per year using our HIPAA compliant forms, free with any paid plan.
Business associate agreement
Paubox includes a BAA with all accounts.
HITRUST certified
Certified by a third-party for HIPAA compliance and security.
Secure calendar invites
Avoid common HIPAA compliance violations.
Complimentary setup
We’ll help you get your HIPAA compliant email set up.
$250 referral credit
Get $250 credit for every referral you send our way.
$100 off with a Paubox badge
Get $100 off your renewal for adding a Paubox Badge to your website.
Optimized email delivery
Maximize deliverability so your important messages don’t go to spam.
Frequently asked questions
Not finding what you’re looking for? Contact us and we’d be happy to answer any additional questions!
What makes Paubox better than other solutions?
Paubox is designed for ease-of-use, both for senders and recipients alike. Paubox eliminates unnecessary friction while also maintaining compliance. Portal logins, plugins and app downloads are a thing of the past with Paubox.
Which email hosts work with Paubox?
Paubox works with Google Workspace, Microsoft 365, and Microsoft Exchange. Be sure your email host provides a business associate agreement.
Can I keep my email address?
Yes! If you have a business email address that ends in your business domain (like @yourbusiness.com), you can keep it. Paubox integrates with Google Workspace, Microsoft 365 and Microsoft Exchange.
If I have a Google Workspace or Microsoft 365, why do I need Paubox?
Google and Microsoft will both sign business associate agreements in connection with their email platforms, but those agreements only cover emails within their servers and at rest. Paubox ensures your emails are secure in transit outside of their servers.
How do my recipients know my email is encrypted?
Every email includes a message in the footer identifying that Paubox secured the email. Additionally, recipients can look at the header and see that each relay was secured with up to 256-bit AES encryption.
What if I don't have a business email address?
If you use a consumer email provider, like @gmail.com or @yahoo.com, then you need a business email in order to be HIPAA compliant. Consumer solutions are not compliant and should not be used.
What happens if the recipient’s email system doesn’t support TLS encryption?
If a recipient's mail server is not setup to handle TLS encryption, Paubox automatically uploads the email (including attachments) to our secure webapp. In order for the recipient to view your message, it's only one additional click.
Can I use my smartphone with Paubox?
Yes, you can use your smartphone and your favorite email apps.
Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or downloads needed.
Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or downloads needed.
Are my attachments encrypted?
Yes, all attachments are encrypted. Paubox supports attachments up to 50MB.
Are replies to my emails encrypted?
Yes. By default, replies to your emails are encrypted in transit.
Are there any fees for a business associate agreement?
No. All customers receive a business associate agreement at no additional charge.
What is a sender?
A sender is defined as one email address such as you@yourcompany.com.

