HIPAA compliant email solutions
Choose a solution below to get started:
How many contacts do you have?
0-100
101-9,999
10,000-24,999
25,000-49,999
50,000+
FREE
$00/month
100 contacts
Create personalized, HIPAA compliant email marketing campaigns.
Includes:
HITRUST certified
Personalize email with PHI
Audience segmentation
PRO
$00/month
100 contacts
Create personalized, HIPAA compliant email marketing campaigns.
Includes:
HITRUST certified
Personalize email with PHI
Audience segmentation
Paubox Forms (with paid plans)
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Paubox email
marketing offerings |
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| Campaigns | |
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Send personalized email with PHI
Paubox enforces TLS encryption for every email campaign, so marketing teams can send personalized emails directly to patients’ inboxes that include PHI. |
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Drag and drop builder
Quickly and easily create beautiful emails with our intuitive design builder. |
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Dynamic text
Insert dynamic smart text based on custom contact data fields. |
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Image and file manager
Easily organize and securely store images and files. |
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Send unlimited emails
Pricing is based on contacts stored, not emails sent in a month. |
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Optimized email deliverability
Maximizes email deliverability and avoids outbound email ending in spam folders by updating your SPF record and configuring DKIM and DMARC protocols. |
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| Marketing automation | |
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Workflow builder
Create advanced drip campaigns with an easy-to-use visual builder. |
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Automation triggers
Automate workflow journeys based on user action. |
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| Contact management | |
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Audience segmentation
Manage contacts and and create audience lists based on custom field data. |
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Securely upload and store contacts and data
Contact data is housed securely within the platform. |
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Custom data fields
Create and import custom contact data fields. |
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| Integrations, admin and support | |
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API connections to CRM/EHR/EMRs
Connect to a customer or patient database via API to automatically sync contact data. |
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Top rated U.S. support
Support team available via phone and email to assist with implementation, training and support. |
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Help center documentation
Learn how to use Paubox products with concise how-to articles and step-by-step instructions. |
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Paubox Forms
Add a Secure Contact Form to your site as a unique Paubox URL. |
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| Analytics | |
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Performance reporting
Track overall performance of email campaigns, track specific link clicks, and download reports. |
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Email link click tracking
Visual reporting for a quick glance view of campaign performance. |
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Data visualizations
Visual reporting for a quick glance view of campaign performance. |
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API endpoints
Automatically pull analytics and results into an external reporting dashboard via API endpoints. |
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| Compliance and security | |
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HIPAA compliant
Maintain the highest privacy and data protection with third party audits against HIPAA regulations. |
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HITRUST certified
Safeguard your data with Paubox Email Suite, which has been HITRUST certified for its rigorous controls. |
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Business associate agreement
Under HIPAA, organizations that use a service provider to process PHI on their behalf must put in place a business associate agreement with that service provider. Paubox includes BAAs with all accounts. |
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TLS protocols 1.2 & 1.3
As per NSA guidance, Paubox supports only TLS 1.2 and TLS 1.3. The following obsolete protocols are not supported: SSL 2.0, SSL 3.0, TLS 1.0, and TLS 1.1. |
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Two-factor authentication
Require authentication beyond a username and password when logging into your Paubox account. |
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U.S. data centers
Rely on our cloud-based, redundant infrastructure with 99.99%, uptime. Customer data is stored encrypted at-rest and solely in U.S data centers. |
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Frequently asked questions
Not finding what you’re looking for? Contact us and we’d be happy to answer any additional questions!
How does Paubox Marketing work?
Paubox is a leader in secure email that empowers developers and marketers to drive meaningful and lasting engagements with their customers. With Paubox Marketing, you can create, send, and track one-to-many messages. Because it’s backed by our cloud-based SMTP provider, which acts as an email delivery engine, you can send email without the cost and complexity of maintaining your own email servers. It takes the complication out of email creation so you can quickly and easily produce professional emails to achieve your business goals.
How does the free plan work?
Once you create and verify your account, you can store up to 100 contacts for free, using Paubox Marketing. Need more? You can easily upgrade to our standard plan at anytime.
Do I have to sign up for Paubox Email API and Paubox Marketing separately?
Yes. If you want to use the Paubox Email API in conjunction with your Paubox Marketing account, you will need to purchase the plans separately. But once you sign up, you can use the same account to send via the Paubox Email API or through Paubox Marketing.
Why do I need to verify my account?
We require all of our customers to verify their accounts. This helps to safeguard your account and maintain deliverability for you and all of our customers.

