However, due to HIPAA, providers often struggle with properly engaging patients.
In response to Hurricane Harvey, the secretary of the U.S. Department of Health and Human Services (HHS), Tom Price, M.D., declared a public health emergency in Texas and Louisiana.
Along with the declaration, he exercised his authority to waive sanctions and penalties against a Texas or Louisiana covered hospital that does not comply with certain provisions of the HIPAA Privacy Rule.
Pacific Alliance Medical Center (PAMC), a hospital based in Los Angeles, suffered a ransomware attack to its servers in June.
In a media briefing held by the medical firm, PAMC stated that its IT staff were successful in removing the ransomware virus to decrypt the data.
However, officials said that the investigation could not rule out whether patient data was accessed or not.