Customer Success

Our Customers

Each has their own reasons to love Paubox

Katie McBride

There’s a lot of challenges for any doctor who runs a private practice, from dealing with insurers for payment to making sure the printer has enough ink.

But one of the biggest challenges is realizing the benefits technology provides in an ethical way. Even something as simple as sending an email comes with legal and ethical obligations that practices need to consider.

That’s exactly what Katie McBride, Ph.D. did when she wanted to improve the efficiency of her communications with patients and other providers.

Katie McBride, Ph.D.
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Dr. Katherine Siamas

In today’s world, email is an essential part of business. That doesn’t change even though an industry may be regulated like healthcare.

Dr. Katherine Siamas understood that she could not let HIPAA regulations stand in the way of making sure she could get the most out of every part of her dermatology practice – including sending email. Although there were many vendors to choose from, Dr. Siamas chose Paubox because of its security and ease of use.

Dr. Katherine Siamas, MD, FAAD
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Dr. Carrie Pritchard

After two weeks of comparing services between five different providers, Dr. Carrie Pritchard came to the conclusion that Paubox was the best HIPAA compliant email provider for her business.

“I can now feel comfortable that I’m protecting sensitive information in a way that’s easy for my customers,” said Dr. Pritchard. “They don’t need to get an access key before they can open an email from me. It’s as easy for them as it is for me.”

Dr. Carrie Pritchard, BCBA, LBA
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Level Therapy

Level Therapy

Level Therapy puts user experience first in its secure email communications

Telemedicine and mobile healthcare apps are two of the fastest growing niches in the digital health space.

But even the most cutting-edge healthtech startup needs to make sure they are meeting regulations like HIPAA.

Level Therapy found themselves in the familiar position of growing their business and needing to make sure they were protecting their clients’ data as well as being compliant.

To meet that challenge, they sought out encryption companies who could meet their business needs without compromising their user experience.

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Southwest Autism & Behavioral Solutions

Southwest Autism & Behavioral Solutions

Southwest Autism & Behavioral Solutions gets better email security, storage and support

For any business, growth is always a key goal, but with that comes growing pains. For Southwest Autism & Behavioral Solutions, a particular pain point came in the form of their email server.

Their email server was outsourced and the hosting company they were using had storage that was insufficient for the growing social services provider.

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RLH Insurance & Benefits

RLH Insurance & Benefits

RLH Insurance & Benefits, LLC finds an easier way to send encrypted email

At some point in their life, everyone will have had to fill out forms to start coverage for health insurance. Those forms require you to input protected health information in order to obtain coverage, and rightfully so.

But, that means even insurance brokers need to make sure their electronic communications are secure.

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Ellis Oral Surgery

Ellis Oral Surgery

Ellis Oral Surgery uses new technology to improve operations

The team at Ellis Oral Surgery is always looking for ways to make their processes more efficient in order to keep their focus on delivering a superior patient experience.

That meant looking for ways to use technology to boost their practice operations.

After trying to use a file sharing system and a portal based communication system, the team was still looking for better options.

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IM Billing

IM Billing

IM Billing Gains Comprehensive HIPAA Compliant Email

Hospitals, doctors and other healthcare providers aren’t the only entities that need to make sure their communications are HIPAA compliant. There are thousands of other companies who work behind the scenes to make sure that the healthcare industry keeps running. One of those companies is IM Billing, which provides payment services for physicians.

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Developmental Center of the Ozarks

Developmental Center of the Ozarks

Developmental Center of the Ozarks Selects Paubox as its Email Encryption Provider

After months of researching and vetting email encryption vendors, the Developmental Center of the Ozarks (DCO) selected Paubox to secure their email. The DCO chose Paubox due to its military grade end-to-end encryption and its ease of use and setup.

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Scholar’s App

Scholar’s App

Scholar’s App protects their applicants and organizations with Paubox

Traven Watase founded Scholar’s App when he realized that the scholarship application process had a two-sided problem. Not only did students have a need to find and apply for scholarships, selection committees have problem sorting through applications to find the most qualified applicants.

Watase needed to be sure that he was protecting the sensitive personal information applicants and organizations were entrusting in Scholar’s App. To solve the problem, Watase turned to Paubox Encrypted Email.

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Christina Day Insurance Services

Christina Day Insurance Services

The potential threat of data breaches has become a reality for many businesses who work in regulated industries and deal with sensitive client information. Christina Day Insurance Services’ concern for their clients’ data led them to seek out ways to secure their communications and led them to Paubox.

“Paubox solved our problem by encrypting both incoming and outgoing emails which meets HIPAA compliance,” said Christina Day. “Our business can now send emails and documents over the internet with confidence, knowing that it is secure and compliant.”

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Wynne Solutions

Wynne Solutions

Like many healthcare practices, Wynne Solutions was looking to take advantage of modern technology to improve their practice and patient experience. For Dr. Maria Gilmour, President of Wynne Solutions, that included being able to securely send confidential information to patients.

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Synapsii

Synapsii

Synapsii is an e-Learning company that supports Medical Practices and is held to same standards in regards to HIPAA compliance. Their problem was finding a way to make the e-Learning experience as user friendly and helpful as possible without adding complex layers of security.

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AfterOurs

AfterOurs

AfterOurs analyzed the source of client dissatisfaction and found that billing concerns were a very significant determinant of a negative patient experience. AfterOurs also found its patient AR management to be producing inadequate results and further degrading client opinions. Paubox provided AfterOurs with a HIPAA compliant email solution that helped address their needs.

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The Caregiver Foundation

The Caregiver Foundation

The Caregiver Foundation must frequently exchange sensitive information through emails to both 3rd party agencies and field staff. They were in need of a system that would be able to deliver HIPAA compliant encryption while still being functionally easy to use for both the sender and the receiver.

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Hookele Health Navigators

Hookele Health Navigators

Hookele Health Navigators increases productivity and gains HIPAA compliant email for entire staff.

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