G2 has released its Fall 2025 Reports, and we’re proud to share that Paubox continues to be recognized as a leader in HIPAA compliant email solutions. This season, Paubox was featured in 70 reports, earned 82 badges, and secured the #1 position in 32 categories.
We’re grateful to our customers who took the time to share their feedback on G2 — your reviews help drive our continued growth and innovation.
Paubox G2 Highlights for Fall 2025
The Fall 2025 G2 reports showcase Paubox's market leadership in secure email solutions. We focused on what matters most: HIPAA compliant email security.
Here are some standout achievements:
Email Encryption:
- Ranks #1 in the Implementation Index for Email Encryption | Fall 2025
- Ranks #1 in the Mid-Market Usability Index for Email Encryption | Fall 2025
- Ranks #1 in the Usability Index for Email Encryption | Fall 2025
- Ranks #1 in the Results Index for Email Encryption | Fall 2025
- Ranks #1 in the Small-Business Results Index for Email Encryption | Fall 2025
Paubox was ranked first in a total of 12 out of 17 Email Encryption reports and received 21 badges, including:
- Easiest to Use and Best Meets Requirements in the Mid-Market Usability Index for Email Encryption | Fall 2025
- Most Implementable in the Small-Business Implementation Index for Email Encryption | Fall 2025
- Leader in the Small-Business Grid® Report for Email Encryption | Fall 2025
- Users Most Likely To Recommend in the Mid-Market Results Index for Email Encryption | Fall 2025
Email Security:
- Ranks #1 in the Relationship Index for Email Security | Fall 2025
- Ranks #1 in the Results Index for Email Security | Fall 2025
- Ranks #1 in the Usability Index for Email Security | Fall 2025
Paubox was ranked #1 in three of the five reports in the Email Security category and received four badges, including:
- Best Results in the Results Index for Email Security | Fall 2025
- Best Relationship in the Relationship Index for Email Security | Fall 2025
HIPAA Compliant Messaging:
- Ranks #1 in the Mid-Market Usability Index for HIPAA Compliant Messaging | Fall 2025
- Ranks #1 in the Usability Index for HIPAA Compliant Messaging | Fall 2025
- Ranks #1 in the Small-Business Results Index for HIPAA Compliant Messaging | Fall 2025
- Ranks #1 in the Small-Business Usability Index for HIPAA Compliant Messaging | Summer 2025
- Ranks #1 in the Relationship Index for HIPAA Compliant Messaging | Fall 2025
Paubox was ranked first in a total of 9 out of 16 HIPAA Compliant Messaging reports and received 20 badges, including:
- Easiest to Use and Best Usability in the Usability Index for HIPAA Compliant Messaging | Fall 2025
- Best Results in the Results Index for HIPAA Compliant Messaging | Fall 2025
- Best Relationship and Easiest to do Business With in the Mid-Market Relationship Index for HIPAA Compliant Messaging | Fall 2025
- Best Results in the Small-Business Results Index for HIPAA Compliant Messaging | Fall 2025
Secure Email Gateway:
- Ranks #1 in the Small-Business Grid® Report for Secure Email Gateway | Fall 2025
- Ranks #1 in the Small-Business Usability Index for Secure Email Gateway | Fall 2025
- Ranks #1 in the Usability Index for Secure Email Gateway | Fall 2025
Paubox was ranked first in a total of 8 out of 16 Secure Email Gateway reports and received 22 badges, including:
- Best Meets Requirements, Easiest to Use and Best Usability in the Usability Index for Secure Email Gateway | Fall 2025
- Leader in the Small-Business Grid® Report for Secure Email Gateway | Fall 2025
- Easiest Setup in the Mid-Market Implementation Index for Secure Email Gateway | Fall 2025
Noteworthy moves
Paubox again improved its rank in two reports, including a jump to #1 in the Mid-Market Implementation Index for Secure Email Gateway report.
We also joined a new category this season, Email Anti-spam, where we won badges for Easiest Setup, Easiest to Use, and Best Meets Requirements.
Paubox was recently the only HIPAA compliant email company named to G2's 2025 Best Software Awards, placing #29 on the Best Healthcare Software Products list.
What our customers have to say
Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Email Encryption and HIPAA Compliant Messaging. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Bill D.
"Paubox is amazingly easy to use. I use it daily as it integrates seamlessly with my existing email system. Installing the system was easy. I did need some help due to my lack of tech knowledge. The customer service person who assisted me could not have been nicer or more helpful. They had me up and running quickly. With other systems I needed to remember certain phrasing or characters to put in a subject line or other buttons to activate. Paubox has none of that. I just send emails the way I normally would and can be assured that even single one of them is properly encrypted with the highest levels available. It has truly given me and my therapy clients peace of mind when sending necessary private information back and forth especially seeing their banners at the bottom of each email."
From Staci A.
"Paubox has been extremely easy to use for both the sender and receiver of protected health information. There are no portals or additional hoops to jump through before data and documents can be accessed. Customer Service is also outstanding!"
Additional resources
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Dean Levitt
