The G2 Summer 2025 Reports are out, and Paubox is once again recognized as a leader in HIPAA compliant email solutions. This season, Paubox was featured in 54 reports, earning 74 badges and ranking #1 in over 30 categories.
We’re grateful to the customers who took the time to review Paubox on G2 — your feedback plays a key role in driving our continued growth and innovation.
Paubox G2 Highlights for Summer 2025
The Summer 2025 G2 reports showcase Paubox's market leadership in secure email solutions. We focused on what matters most: HIPAA compliant email security.
Here are some standout achievements:
Email Encryption:
- Ranks #1 in the Usability Index for Email Encryption | Summer 2025
- Ranks #1 in the Small-Business Grid® Report for Email Encryption | Summer 2025
- Ranks #1 in the Mid-Market Usability Index for Email Encryption | Summer 2025
- Ranks #1 in the Small-Business Implementation Index for Email Encryption | Summer 2025
Paubox was ranked first in a total of 13 out of 17 Email Encryption reports and received 23 badges, including:
- Best Usability in the Usability Index for Email Encryption | Summer 2025
- Best Relationship in the Small-Business Relationship Index for Email Encryption
- Easiest Setup in the Mid-Market Implementation Index for Email Encryption | Summer 2025
- Users Most Likely To Recommend in the Mid-Market Results Index for Email Encryption | Summer 2025
Email Security:
- Ranks #1 in the Usability Index for Email Security
- Ranks #1 in the Results Index for Email Security
- Ranks #1 in the Relationship Index for Email Security
Paubox was ranked #1 in three of the five reports in the Email Security category and received five badges, including:
- Best Results in the Results Index for Email Security | Summer 2025
- Usability in the Usability Index for Email Security | Summer 2025
HIPAA Compliant Messaging:
- Ranks #1 in the Mid-Market Usability Index for HIPAA Compliant Messaging | Summer 2025
- Ranks #1 in the Results Index for HIPAA Compliant Messaging | Summer 2025
- Ranks #1 in the Usability Index for HIPAA Compliant Messaging | Summer 2025
- Ranks #1 in the Small-Business Usability Index for HIPAA Compliant Messaging | Summer 2025
- Small-Business Results Index for HIPAA Compliant Messaging | Summer 2025
Paubox was ranked first in a total of 9 out of 16 HIPAA Compliant Messaging reports and received 21 badges, including:
- Easiest to Use in the Usability Index for HIPAA Compliant Messaging | Summer 2025
- Best Meets Requirements in the Small-Business Usability Index for HIPAA Compliant Messaging | Summer 2025
- Best Usability, Best Meets Requirements, and Easiest to Use in the Small-Business Usability Index for HIPAA Compliant Messaging | Summer 2025
- Best Relationship and Easiest to do Business With in the Mid-Market Relationship Index for HIPAA Compliant Messaging | Summer 2025
Secure Email Gateway:
- Ranks #1 in the Small-Business Grid® Report for Secure Email Gateway | Summer 2025
- Ranks #1 in the Implementation Index for Secure Email Gateway | Summer 2025
- Ranks #1 in the Mid-Market Implementation Index for Secure Email Gateway | Summer 2025
Paubox was ranked first in a total of 10 out of 16 Secure Email Gateway reports and received 26 badges, including:
- Easiest Admin, Easiest to Use and Best Usability in the Small-Business Usability Index for Secure Email Gateway | Summer 2025
- Leader in the Small-Business Grid® Report for Secure Email Gateway | Summer 2025
- Easiest Setup and Most Implementable in the Mid-Market Implementation Index for Secure Email Gateway | Summer 2025
Noteworthy moves
Paubox again improved its rank in five reports, including a jump to #1 in the Mid-Market Implementation Index for Secure Email Gateway report.
Paubox was recently the only HIPAA compliant email company named to G2's 2025 Best Software Awards, placing #29 on the Best Healthcare Software Products list.
What our customers have to say
Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Email Encryption and HIPAA Compliant Messaging. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Erin M.
"I absolutely LOVE how easy this is to use! I was feeling really overwhelmed while searching for a HIPAA-compliant email solution that offered encryption, so I’m incredibly grateful I found this. There’s no need for me or my recipients to log in anywhere, which is a huge advantage. Honestly, I don’t even fully understand how encryption works, but from the very beginning, I received support to ensure my account was set up correctly. I was able to connect it to my email and domain without any problems, and they helped me take care of things I didn’t even realize I needed. Now, I can use my email every day without any worries or complications, and it truly couldn’t be easier!"
From Jackie W.
"As a therapist managing my own solo private practice, Paubox has eliminated my concerns about security and HIPAA compliance. I appreciate being able to send emails with the assurance that they are encrypted, without needing to check extra boxes or require my recipients to open another window or enter a security code. Additionally, the customer support at Paubox is outstanding. My experience working with Lisa Mai was both helpful and efficient."
Additional resources
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Dean Levitt
Dean Levitt : March 31, 2025
