G2 has released its Fall 2026 Reports, and we're proud to share that Paubox continues to be recognized as a leader in HIPAA compliant email solutions. This season, Paubox was featured in 127 reports, earned 120 badges, and secured the #1 position in 49 reports.

We're grateful to our customers who took the time to share their feedback on G2. Your reviews help drive our continued growth and innovation.

Paubox G2 Highlights for Fall 2026

The Fall 2026 G2 reports showcase Paubox's market leadership in secure email solutions. We focused on what matters most: HIPAA compliant email security.

Here are some standout achievements:

Email Encryption

  • Ranks #1 in the Usability Index for Email Encryption | Fall 2026
  • Ranks #1 in the Results Index for Email Encryption | Fall 2026
  • Ranks #1 in the Relationship Index for Email Encryption | Fall 2026
  • Ranks #1 in the Mid-Market Relationship Index for Email Encryption | Fall 2026
  • Ranks #1 in the Small-Business Grid® Report for Email Encryption | Fall 2026

Paubox was ranked first in a total of 9 out of 17 Email Encryption reports and received 13 badges, including:

  • Momentum Leader in the Momentum Grid® Report for Email Encryption | Fall 2026
  • Best Usability in the Usability Index for Email Encryption | Fall 2026
  • Best Results in the Results Index for Email Encryption | Fall 2026
  • Best Relationship in the Relationship Index for Email Encryption | Fall 2026
  • Most Implementable in the Small-Business Implementation Index for Email Encryption | Fall 2026
  • Leader in the Grid® Report for Email Encryption | Fall 2026

HIPAA Compliant Messaging

  • Ranks #1 in the Momentum Grid® Report for HIPAA Compliant Messaging | Fall 2026
  • Ranks #1 in the Usability Index for HIPAA Compliant Messaging | Fall 2026
  • Ranks #1 in the Results Index for HIPAA Compliant Messaging | Fall 2026
  • Ranks #1 in the Mid-Market Relationship Index for HIPAA Compliant Messaging | Fall 2026
  • Ranks #1 in the Implementation Index for HIPAA Compliant Messaging | Fall 2026

Paubox was ranked first in a total of 5 out of 16 HIPAA Compliant Messaging reports and received 10 badges, including:

  • Best Usability and Best Meets Requirements in the Usability Index for HIPAA Compliant Messaging | Fall 2026
  • Best Results in the Results Index for HIPAA Compliant Messaging | Fall 2026
  • Best Relationship in the Mid-Market Relationship Index for HIPAA Compliant Messaging | Fall 2026
  • Most Implementable in the Implementation Index for HIPAA Compliant Messaging | Fall 2026
  • Momentum Leader in the Momentum Grid® Report for HIPAA Compliant Messaging | Fall 2026
  • Leader in the Grid® Report for HIPAA Compliant Messaging | Fall 2026

Secure Email Gateway

Secure Email Gateway was our steadiest category of the season, with Paubox holding or improving its position in all 16 reports.

  • Ranks #1 in the Usability Index for Secure Email Gateway | Fall 2026
  • Ranks #1 in the Results Index for Secure Email Gateway | Fall 2026
  • Ranks #1 in the Relationship Index for Secure Email Gateway | Fall 2026
  • Ranks #1 in the Implementation Index for Secure Email Gateway | Fall 2026
  • Ranks #1 in the Mid-Market Implementation Index for Secure Email Gateway | Fall 2026

Paubox was ranked first in a total of 10 out of 16 Secure Email Gateway reports and received 14 badges, including:

  • Best Usability in the Usability Index for Secure Email Gateway | Fall 2026
  • Best Results and Users Most Likely To Recommend in the Results Index for Secure Email Gateway | Fall 2026
  • Best Relationship in the Relationship Index for Secure Email Gateway | Fall 2026
  • Most Implementable in the Implementation Index for Secure Email Gateway | Fall 2026
  • Leader in the Small-Business Grid® Report for Secure Email Gateway | Fall 2026
  • Momentum Leader in the Momentum Grid® Report for Secure Email Gateway | Fall 2026

Email Archiving

Email Archiving produced more badges than any other category this season, with 26 badges across just 15 reports.

  • Ranks #1 in the Usability Index for Email Archiving | Fall 2026
  • Ranks #1 in the Results Index for Email Archiving | Fall 2026
  • Ranks #1 in the Relationship Index for Email Archiving | Fall 2026
  • Ranks #1 in the Implementation Index for Email Archiving | Fall 2026
  • Ranks #1 in the Small-Business Grid® Report for Email Archiving | Fall 2026

Paubox was ranked first in a total of 9 out of 15 Email Archiving reports and received 26 badges, including:

  • Best Usability and Easiest To Use in the Usability Index for Email Archiving | Fall 2026
  • Best Results and Users Most Likely To Recommend in the Results Index for Email Archiving | Fall 2026
  • Best Relationship and Best Support in the Relationship Index for Email Archiving | Fall 2026
  • Most Implementable and Fastest Implementation in the Implementation Index for Email Archiving | Fall 2026
  • Best Relationship, Best Support and Easiest To Do Business With in the Small-Business Relationship Index for Email Archiving | Fall 2026
  • Leader in the Small-Business Grid® Report for Email Archiving | Fall 2026

Email Security

  • Ranks #1 in the Usability Index for Email Security | Fall 2026
  • Ranks #1 in the Results Index for Email Security | Fall 2026
  • Ranks #1 in the Relationship Index for Email Security | Fall 2026

Paubox was ranked #1 in three of the five reports in the Email Security category, often against the largest competitive fields on G2, with 57 to 86 solutions per report, and received four badges, including:

  • Best Usability in the Usability Index for Email Security | Fall 2026
  • Best Results in the Results Index for Email Security | Fall 2026
  • Best Relationship in the Relationship Index for Email Security | Fall 2026
  • Leader in the Grid® Report for Email Security | Fall 2026

Email Anti-spam

  • Ranks #1 in the Small-Business Usability Index for Email Anti-spam | Fall 2026
  • Ranks #1 in the Small-Business Results Index for Email Anti-spam | Fall 2026
  • Ranks #1 in the Small-Business Relationship Index for Email Anti-spam | Fall 2026

Paubox was ranked first in a total of 3 out of 16 Email Anti-spam reports and received 16 badges, including:

  • Best Usability, Easiest To Use and Best Meets Requirements in the Small-Business Usability Index for Email Anti-spam | Fall 2026
  • Best Results and Users Most Likely To Recommend in the Small-Business Results Index for Email Anti-spam | Fall 2026
  • Best Relationship and Best Support in the Small-Business Relationship Index for Email Anti-spam | Fall 2026
  • Momentum Leader in the Momentum Grid® Report for Email Anti-spam | Fall 2026
  • Leader in the Grid® Report for Email Anti-spam | Fall 2026

Noteworthy moves

Paubox improved its ranking in 21 reports this season, including four that climbed all the way to #1, and our fastest-rising reports came from the categories where we are still building share.

Cloud Email Security remains one of our strongest categories. Paubox ranked #1 in 10 of its 21 Cloud Email Security reports and earned 19 badges, including Best Usability, Best Results, Best Relationship, and Most Implementable in the category's flagship indexes.

Across the nine categories Paubox appears in, we held our existing position in 77 reports, including 45 where we stayed #1.

What our customers have to say

Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5 across 633 reviews. Paubox is the highest-rated solution for both Email Encryption and HIPAA Compliant Messaging. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.

Here are some recent reviews from happy customers:

Girish S.

Paubox makes it seamless for me to communicate with my patients via email in a way that complies with the HIPAA Security Rule. Patients in my practice expect to be able to reach me through some kind of electronic messaging platform, and that's simply the reality of practicing medicine these days. Personally, I much prefer being able to email someone directly rather than having to go through a portal system.

Kelly K.

Paubox is seamless. I didn't have to waste time training my team to use it. Once it was set up, there's no opting out of encryption, so every email is sent and received with the highest level of security. No one wants to pay for security until you realize you need it. The peace of mind knowing that our team is encrypting emails is priceless.

Brianna W.

We've had an excellent experience with Paubox. The platform provides reliable HIPAA-compliant email encryption while maintaining a smooth experience for both staff and recipients. Unlike many secure email solutions, patients can receive and read messages without creating accounts or remembering passwords. The implementation required minimal IT effort, and the ongoing management is simple. Their support team has been responsive and helpful throughout our deployment.

Mia J.

I've already recommended Paubox to several colleagues because it's easy to set up, the customer support is excellent, and the encryption integrates seamlessly with my existing email. I feel so much more comfortable emailing secure information with Paubox encryption working behind the scenes. It's so fast and reliable that I don't even think about it.

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