Paubox customers: Paubox Zoom social mixer (April 2026)

At our April Zoom social mixer, the conversation focused on AI adoption in healthcare, evolving security testing practices, and practical strategies for managing user compliance and email security.

What happened: 

The April social mixer was an unmoderated discussion among healthcare IT professionals and marketers. We covered Paubox product updates, a presentation on persistent purple teaming from Remedium Security, getting organizational buy-in for software changes, security awareness training, mobile device email risks, HIPAA compliant AI implementation, and real-world use cases for Paubox Forms.
Go deeper: Collect patient data securely with Paubox Forms

Our takeaways:

• Paubox earned the number one position in 55 categories in G2's Spring 2026 reports, with particular recognition in email encryption, a milestone driven by customer feedback and product iteration.
  

• Remedium Security presented a compelling case for persistent purple teaming: monthly security pen testing cycles build better muscle memory for security teams than annual pen tests, and all-inclusive pricing eliminates procurement delays that slow down remediation.
• Getting buy-in for new technology works best when department leaders are involved early and become internal champions, a strategy borrowed from sales that IT teams can apply directly.
  
• Security awareness training lands better when it's made personally relevant. Framing threats around protecting personal finances or senior family members from scams drives more engagement than focusing solely on company assets.
• High-risk groups like HR, accounts payable, and sales teams deserve targeted training. One attendee noted their sales director receives more spam than the entire rest of the company combined, making role-specific education essential.
  
• Paubox Forms have become a practical tool for creating secure document submission workflows. One customer's HR team now treats anything arriving outside the platform as suspicious, a natural behavior shift that improved overall security posture.
• Paubox [Tags] help users identify pre-vetted emails from trusted senders, and the group discussed whether adding tags to preview text could be even more effective, especially for mobile users who don't always read subject lines carefully.
• AI adoption across healthcare organizations is accelerating, but it requires both structured training in prompt engineering and HIPAA-compliant tooling with BAAs in place. Several attendees emphasized that if organizations don't provide secure AI options, staff will use personal accounts, creating shadow AI risks.

The bottom line: Customers count on Paubox to help keep their emails HIPAA compliant and save time managing inbound email security challenges.

See also: Our playbook for Zoom social mixers

See also: HIPAA Compliant Email: The Definitive Guide