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Paubox continues its leadership in G2 Winter 2026 reports

Picture of Dean Levitt Dean Levitt December 5, 2025

Paubox news

G2 Winter Report 2026 banner showing Paubox rated #1 in HIPAA compliant messaging with Milestone Users Love Us badge

G2 has released its Winter 2026 Reports, and we’re proud to announce that Paubox continues to be recognized as a leader in HIPAA compliant email solutions. This season, Paubox was featured in 109 reports and earned 112 badges, reflecting broad recognition across the G2 marketplace.

We’re thankful to our customers who shared their experiences on G2 — your feedback plays a critical role in helping us continue to grow and improve.

Paubox G2 Highlights for Winter 2025

The Winter 2025 G2 reports showcase Paubox's market leadership in secure email solutions. We focused on what matters most: HIPAA compliant email security.

Here are some standout achievements:

Email Encryption:

Ranks #1 in the Usability Index for Email Encryption | Winter 2026
Ranks #1 in the Mid-Market Results Index for Email Encryption | Winter 2026
Ranks #1 in the Small-Business Usability Index for Email Encryption | Winter 2026
Ranks #1 in the Small-Business Implementation Index for Email Encryption | Winter 2026
Ranks #1 in the Small-Business Grid® Report for Email Encryption | Winter 2026

Paubox was ranked first in a total of 12 out of 17 Email Encryption reports and received 21 badges, including:

Easiest to Use and Best Meets Requirements in the Mid-Market Usability Index for Email Encryption | Winter 2026
Best Usability in the Usability Index for Email Encryption | Winter 2026
Users Most Likely To Recommend in the Small-Business Results Index for Email Encryption | Winter 2026

Email Security:

Ranks #1 in the Relationship Index for Email Security | Winter 2026
Ranks #1 in the Results Index for Email Security | Winter 2026
Ranks #1 in the Usability Index for Email Security | Winter 2026

Paubox was ranked #1 in three of the five reports in the Email Security category and received four badges, including:

Best Results in the Results Index for Email Security | Winter 2026
Best Relationship in the Relationship Index for Email Security | Winter 2026

HIPAA Compliant Messaging:

Ranks #1 in the Mid-Market Usability Index for HIPAA Compliant Messaging | Winter 2026
Ranks #1 in the Results Index for HIPAA Compliant Messaging | Winter 2026
Ranks #1 in the Usability Index for HIPAA Compliant Messaging | Winter 2026
Ranks #1 in the Small-Business Usability Index for HIPAA Compliant Messaging | Winter 2026
Ranks #1 in the Mid-Market Implementation Index for HIPAA Compliant Messaging | Winter 2026

Paubox was ranked first in a total of 9 out of 16 HIPAA Compliant Messaging reports and received 19 badges, including:

Easiest to Use and Best Usability in the Small-Business Usability Index for HIPAA Compliant Messaging | Winter 2026
Users Most Likely To Recommend in the Small-Business Results Index for HIPAA Compliant Messaging | Winter 2026
Best Results in the Results Index for HIPAA Compliant Messaging | Winter 2026
Most implementable in the Mid-Market Implementation Index for HIPAA Compliant Messaging | Winter 2026

Secure Email Gateway:

Ranks #1 in the Small-Business Grid® Report for Secure Email Gateway | Winter 2026
Ranks #1 in the Implementation Index for Secure Email Gateway | Winter 2026
Ranks #1 in the Mid-Market Usability Index for Secure Email Gateway | Winter 2026

Paubox was ranked first in a total of 10 out of 16 Secure Email Gateway reports and received 23 badges, including:

Best Meets Requirements, Easiest to Use and Best Usability in the Usability Index for Secure Email Gateway | Winter 2026
Leader in the Grid® Report for Secure Email Gateway | Winter 2026
Leader in the Small-Business Grid® Report for Secure Email Gateway | Winter 2026

Noteworthy moves

Paubox again improved its rank in two reports, including a jump to #1 in the Mid-Market Implementation Index for Secure Email Gateway report.

Again, Paubox made inroads into new categories. including Email Archiving, where we were #1 in five reports including:

Ranks #1 in the Grid® Report for Email Archiving | Winter 2026
Ranks #1 in the Momentum Grid® Report for Email Archiving | Winter 2026
Ranks #1 in the Small-Business Grid® Report for Email Archiving | Winter 2026
We won badges for Fasted Implementation, Best Usability, and Best Results.

We also ranked in Cloud Email Security for the first time, where we were #1 in sevent reports including:

Ranks #1 in the Usability Index for Cloud Email Security | Winter 2026
Ranks #1 in the Results Index for Cloud Email Security | Winter 2026
Ranks #1 in the Small-Business Usability Index for Cloud Email Security | Winter 2026
We won badges for Most Implementable, Best Usability, and Best Relationship.

Paubox was recently the only HIPAA compliant email company named to G2's 2025 Best Software Awards, placing #29 on the Best Healthcare Software Products list.

What our customers have to say

Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Email Encryption and HIPAA Compliant Messaging. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.

Here are some recent reviews from happy customers:

From Kyndall V.

Since I first signed up with Paubox, I have experienced excellent customer support. The team made the implementation and integration process with my current email platform straightforward and hassle-free. They also guided me through verifying that my emails were being sent securely, which gave me peace of mind. I especially appreciated that they followed up with me soon after setup to make sure everything was functioning as it should. Paubox provides valuable insights and webinars on maintaining information security, which I find very helpful. I now rely on Paubox for all my client communications.

From Jennifer F.

"I like that it offers ways to make my email and my intake form HIPAA compliant. The setup instructions were very detailed and easy to follow, which made the process straightforward. Customer service has also been very helpful and responds quickly whenever I have questions."

From Raquel A.

"Paubox setup was easy to do and their support team was top notch. I have two domains at my company so I had to schedule a couple of support calls to get everything implemented. Setup was fast and prompt and our emails were encrypted right away. Very easy to integrate with our systems."