Is Plaud AI HIPAA compliant?

Plaud AI is an AI-powered note-taking and transcription platform that provides tools for recording, transcribing, and summarizing conversations through dedicated hardware devices and a companion app.

With Plaud AI, healthcare professionals and businesses can capture patient encounters and meetings hands-free, generate structured clinical notes using professional templates, and manage recorded content securely across devices and platforms.

Is Plaud AI HIPAA compliant? Yes, based on our research, Plaud AI can be HIPAA compliant.

Will Plaud AI sign a business associate agreement (BAA)?

Yes, Plaud AI will sign a business associate agreement, which can be requested by contacting their support team.

What does the Plaud AI BAA cover?

The Plaud AI BAA covers the use and disclosure of protected health information (PHI). Their trust page states, "Plaud follows HIPAA requirements to safeguard the privacy and security of individuals' health-related information, verified through independent assessments."

Their data handling commitments include:

• Encryption of all audio and transcript data in transit and at rest
• No use of patient recordings or transcripts for AI model training
• User-controlled deletion of recordings and transcripts
• Transcripts are returned exclusively to the authenticated user's account and are not shared with third parties

What does the Plaud AI BAA exclude?

Plaud AI does not integrate directly with EHR systems such as Epic or Cerner. Physicians must manually export or paste generated notes into their EHR system. Organizations with data residency requirements should confirm specifics with Plaud's team before deployment.

Conclusion

Plaud AI signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.