Fellow.ai is an AI meeting assistant and notetaker that records, transcribes, and summarizes meetings.

With Fellow.ai, teams can capture notes, decisions, and action items from video calls, prepare agendas, and sync follow-ups to tools such as Salesforce and HubSpot. This helps organizations keep meetings organized and reduce the time spent writing notes by hand.

Is Fellow.ai HIPAA compliant? Yes, based on our research, Fellow.ai can be HIPAA compliant, but there are limitations.

 

Will Fellow.ai sign a business associate agreement (BAA)?

Yes, Fellow.ai will sign a business associate agreement, which can be requested through its sales team. According to Fellow.ai's HIPAA guide, HIPAA and BAA coverage is limited to the Enterprise plan, so organizations on the Free or Business plans should not use Fellow.ai with PHI.

 

What does the Fellow.ai BAA cover?

The Fellow.ai BAA covers the use and disclosure of protected health information (PHI). Fellow.ai’s help center states, "Fellow never uses your conversations to train AI models."

According to Fellow.ai's HIPAA guide, its HIPAA offering includes:

  • A compliance portal for workspace-wide review of meetings
  • Transcript redaction
  • Configurable data retention, including optional Zero-Day Retention
  • Password-protected meeting recaps
  • Single sign-on, which is also an Enterprise feature

 

Conclusion

Fellow.ai may be HIPAA compliant, but only on the Enterprise plan with a signed BAA.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

 

HIPAA is designed to protect the privacy and security of individuals' health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.