In our June Zoom social mixer, we discussed AI marketing campaigns, ExecProtect+, quishing, geofencing, and the jarring discovery that Google still sends emails with outdated encryption like TLS 1.0 and 1.1.

 

What happened: 

The June social mixer was an unmoderated discussion amongst healthcare IT professionals and marketers. We covered a range of topics, including phishing attacks, Paubox transcription, the impact of AI content on search engine results, geofencing tools, and Paubox's new SMTP API.

Related: Paubox SMTP API: Everything you need to know

 

Our takeaways:

  • Paubox customers love the ability to clone HIPAA compliant forms.
  • Quarantining potential spam is a valuable security feature, but minimizing false positives will enhance its effectiveness.
    • Giving end users more control over their own quarantine helps IT directors save time.
    • Some Paubox customers disable filtering on Microsoft to ensure that Paubox's inbound email security catches incoming email threats.
  • Don't use AI to write healthcare content, but rather to help with research and repetitive tasks.
  • Paubox Transcription is a significant time-saver, making it easier for customers to review phone calls quickly.
  • Paubox discontinued support for TLS 1.0 and 1.1 a few years ago, as these versions are vulnerable to attacks that can compromise encryption.
    • However, Google Workspace will still deliver emails encrypted with TLS 1.0 and 1.1 against NSA guidance.
  • Most attendees are unhappy with their dictation software.
    • Using AI to automate therapy notes has several liability implications, and one attendee has stopped staff from creating notes with AI.
  • One attendee who uses Paubox's geofencing feature discovered a non-US vendor posing as a US-based one.
  • Paubox SMTP API has many use cases.

 

The bottom line: Customers count on Paubox to help keep their emails HIPAA compliant, and save time managing inbound email security challenges.

See also: Our playbook for Zoom social mixers

See also: HIPAA Compliant Email: The Definitive Guide