Paubox customers: Paubox Zoom social mixer (November 2025)

At our November Zoom social mixer, the conversation focused on new Paubox features, email spoofing tactics, and how customers are improving security workflows ahead of the holidays.

What happened: 

The November social mixer was an unmoderated discussion among healthcare IT professionals and marketers. We covered holiday plans, new Paubox feature updates, spoofing and spam challenges, VIP quarantine workflows, authentication methods, and Windows 11 upgrade experiences.

Go deeper: Paubox eliminates email security risks for expired and self-signed SSL certificates

Our takeaways:

• Customers shared Thanksgiving traditions before diving into Paubox product updates, including new inbound email security details and no-charge audio transcription for Plus and Premium plans.

• Email spoofing remains an active threat. ExecProtect caught several attempts where attackers altered display names and subject lines to bypass filters.

• Paubox Forms continues to expand. One customer now uses it for volunteer onboarding, replacing paper packets entirely.

• VIP quarantine workflows are evolving. Teams requested improvements like easier “view” options, wildcard allow-lists, and daily (not two-hour) report intervals.

• Many are shifting to app-based multi-factor authentication. The group agreed SMS is no longer ideal due to security risks.

• Windows 11 upgrades went smoothly overall for attendees.

• Customers shared optimization scripts and lessons learned from specialty software compatibility.

The bottom line: Customers count on Paubox to help keep their emails HIPAA compliant and save time managing inbound email security challenges.

See also: Our playbook for Zoom social mixers

See also: HIPAA Compliant Email: The Definitive Guide