Is WellnessLiving HIPAA compliant? (2025 update)

WellnessLiving is a business management platform designed for health, wellness, and fitness businesses, offering tools for scheduling, marketing, payment processing, staff management, and client engagement.

With WellnessLiving, businesses can manage daily operations while ensuring a secure and compliant infrastructure for handling sensitive health data.

Is WellnessLiving HIPAA compliant? Yes, WellnessLiving can be HIPAA compliant, but there are limitations.

Will WellnessLiving sign a business associate agreement (BAA)?

Yes, WellnessLiving will sign a business associate agreement, which can be reviewed upon request or by contacting their support team. While there is no direct public link to the BAA, their Help Center outlines HIPAA compliance and security measures.

What does the WellnessLiving BAA cover?

WellnessLiving’s HIPAA compliance is supported by third-party audits and robust security policies. Their terms state:

“WellnessLiving undergoes third-party HIPAA audits to ensure compliance with the HIPAA Security and Privacy Rules.”

The BAA covers:

• Protection of PHI through encryption at rest and in transit
• Breach notification in accordance with HIPAA, GDPR, PIPEDA, and CCPA
• 24/7 incident response and security operations
• Access controls aligned with NIST standards
• Ongoing HIPAA audits and third-party certifications
  
  

What does the WellnessLiving BAA exclude?

WellnessLiving states that although their software is HIPAA-compliant, businesses using the platform must ensure that their own operational practices also comply with HIPAA.

“Please note that while WellnessLiving provides HIPAA-compliant software systems, businesses using our software must ensure their practices are also HIPAA-compliant.”

This means that full HIPAA compliance is not guaranteed by the software alone — it depends on how the organization uses the platform.

Conclusion

WellnessLiving may be HIPAA compliant, but businesses must implement their own HIPAA-compliant policies and procedures to ensure full compliance. A BAA is available upon request, and the platform supports compliance through secure infrastructure and independent audits.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA regulations.

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.