Is Switch HIPAA compliant? (2026 update)

Switch by Quadient is an online mailing service that provides tools for document uploading, address verification, and automated mail tracking.

With Switch, users can upload documents from a computer or mobile device, choose printing and mailing options, and track the entire mail process from one platform. This helps businesses simplify mailing operations, improve accuracy, and improve efficiency.

Is Switch HIPAA compliant? No, based on our research, Switch may not be HIPAA compliant.

What changed this year?

As of April 2026, our review did not identify any publicly disclosed changes to Switch's HIPAA-related policies or BAA terms.

Will Switch sign a business associate agreement (BAA)?

Switch by Quadient does not publicly offer or reference a business associate agreement on its Switch platform or terms of use pages. While Quadient's broader enterprise solutions, including its production mail and document automation products, hold HIPAA/HITECH and HITRUST certifications and are marketed to healthcare organizations, Switch is designed primarily for small and midsize businesses and does not carry the same documentation. Quadient's own guidance directs healthcare customers to contact a compliance specialist to discuss BAA availability. Without a confirmed BAA, Switch cannot be considered HIPAA compliant.

Conclusion

Switch does not publicly offer a BAA and is, therefore, not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals' health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.