Is Sendlane HIPAA compliant?

Sendlane is an email marketing automation platform that allows businesses to manage customer journeys, email campaigns, and SMS marketing.

Is Sendlane HIPAA compliant? Based on available information, which includes warnings from the platform itself not to use custom fields for personal health information (PHI), Sendlane is not HIPAA compliant. 

Will Sendlane sign a business associate agreement (BAA)?

No, Sendlane does not offer a business associate agreement (BAA) and, therefore, is not HIPAA compliant.

Conclusion

Sendlane does not sign a BAA and is not HIPAA compliant. 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a HIPAA-covered entity and its business associates. The purpose is to ensure that both parties protect personal health information (PHI) according to HIPAA regulations.

Read more: FAQs: Business associate agreements (BAAs)

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of health information, known as PHI. HIPAA ensures that healthcare providers, insurers, and their business associates can securely exchange electronic health information.

Who does HIPAA apply to?

HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, which are organizations that handle PHI on behalf of a covered entity.