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Online booking continues to be popular with healthcare providers. It's a convenient way for patients to book an appointment without the hassle of phone calls or back-and-forth emails. Yet many healthcare providers overlook the need for HIPAA compliance when using online booking software. Let's review NexHealth and if it meets HIPAA guidelines for security.


What is NexHealth?

NexHealth is software that digitizes the patient experience. It includes many features like online booking, online payments, messaging, and more.


Is NexHealth HIPAA compliant?

To maintain HIPAA compliance, covered entities  need to sign a special type of contract with business associates known as a business associate agreement ( BAA ).  Any time a third-party vendor has the potential to collect or store electronic protected health information ( ePHI ), the vendor will need to sign a BAA to ensure that it will take the necessary safeguards to protect sensitive data. This ensures that the covered entity is only working with business associates that follow HIPAA security guidelines.  NexHealth can be HIPAA compliant. According to its Terms of Service , the company is willing to agree to a BAA as part of the registration process.  NexHealth doesn't detail the security features it uses to ensure HIPAA compliance, but a willingness to sign a BAA indicates that it meets HIPAA security standards.


Don't forget to keep your email secure

Security should be a top priority for every healthcare provider. Emails can be compromised by unauthorized users if you don't have security features in place. Paubox Email Suite Plus is the solution to ensuring HIPAA compliant email . It is HITRUST CSF certified and includes a BAA. You can rest assured that we take meeting HIPAA security rules seriously. Our inbound security tools include our patented ExecProtect , which stops display name spoofing emails from entering your employees' inboxes. We also protect your inbox against emails that contain phishing , spam , viruses , and malware . Paubox lets you send encrypted emails from your preferred email provider such as Google Workspace or Microsoft 365 . Your patients will receive emails directly in their inbox without having to use a client portal or third-party app.
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