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Is MatrixCare HIPAA compliant?

Is MatrixCare HIPAA compliant?

MatrixCare is a healthcare management software designed for organizations operating in the post-acute care industry. With a host of solutions offered to their customer working in healthcare, MatrixCare prioritizes remaining HIPAA compliant. 

 

What is MatrixCare?

MatrixCare is a comprehensive healthcare management software designed to streamline operations and enhance patient care in the post-acute care industry. It functions as an electronic health records (EHR) system, offering healthcare providers and senior care facilities a robust platform for managing patient records, clinical documentation, and health information. MatrixCare is tailored specifically for healthcare organizations and senior care facilities. 

 

MatrixCare and business associate agreement (BAA)

Any software or service that stores, processes, or transmits PHI on behalf of a healthcare entity is considered a business associate and should, therefore, sign a BAA. Given MatrixCare's functionalities, such as its healthcare management tools, which involve the handling of PHI, it's likely that it would be categorized as a business associate when used within healthcare settings.

We reviewed MatrixCare's official documentation to ascertain their commitment to HIPAA compliance. Upon reviewing MatrixCare's Terms of Use, they explicitly state their willingness to sign a BAA with healthcare entities. Specifically, the document specifically mentions, “As between you and MC, MC will use PHI in compliance with a Business Associate Agreement MC has with either you or the facility that is providing you access to the MatrixCare Engage Platform…”

See also: Top 10 HIPAA compliant email services

 

MatrixCare and data security

It's necessary to note that specific security measures may vary based on the version and configuration of MatrixCare's software. MatrixCare typically works closely with its clients to customize security measures to meet their unique needs and regulatory requirements. The more general measure include:

  • Access controls
  • Encryption
  • User authentication
  • Firewalls and intrusion detection
  • Regular security patching
  • Data backups

Is MatrixCare HIPAA compliant?

MatrixCare demonstrates a commitment to data security through its multi-layered security infrastructure. Their willingness to sign a BAA reinforces their compliance with HIPAA standards. Based on these factors, MatrixCare is HIPAA compliant.

See also: HIPAA Compliant Email: The Definitive Guide

 

FAQs

Who owns MatrixCare?

MatrixCare is an owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).

 

Is HIPAA auditable?

The Department of Health and Human Services' Office for Civil Rights (OCR) conducts periodic audits. 

 

What is a HIPAA checklist?

A comprehensive guide is used to ensure that organizations can identify whether or not they meet HIPAA requirements for compliance. 

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