GoTo is a cloud-based technology company that offers a suite of communication, collaboration, and remote IT management tools designed to help businesses stay connected and productive. Its solutions include products for virtual meetings, webinars, remote desktop access, and IT support, helping teams work efficiently from anywhere.
With GoTo, organizations can securely manage remote work, host seamless video conferences, provide real-time customer support, and access devices or systems from virtually any location. Its user-friendly platforms, such as GoTo Meeting, GoTo Webinar, and GoTo Resolve, are built to simplify business operations, enhance productivity, and ensure reliable remote connectivity.
Is GoTo HIPAA compliant? Yes, based on our research, GoTo can be HIPAA compliant.
Will GoTo sign a business associate agreement (BAA)?
Yes, GoTo will sign a business associate agreement, which can be reviewed here.
What does the GoTo BAA cover?
The GoTo BAA covers the use and disclosure of protected health information (PHI), stating, "Available to our U.S. healthcare industry customers, our BAA is designed to support customer HIPAA compliance obligations for applicable service offerings. Our BAA is incorporated into our standard Terms of Service by virtue of our DPA."
Conclusion
GoTo signs a BAA and is therefore HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
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