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On September 23 and 24, we attended the DSO Tech Summit 2026 in Nashville.
The summit brings dental service organization (DSO) leaders and their technology partners into one room to decide which tools deserve a place in their stack. We were there to meet those leaders, and we hosted a Paubox Table dinner at Harper's while in town.
Greg Hoffman and Kenzie Mills represented Paubox.
See related: The Paubox Table: September dinner in Atlanta
Our takeaways
- Support is the deciding factor when DSOs choose a tech vendor.
- Ease of use counts in the product itself and in how quickly a team can reach the right person at the vendor.
- Before bringing on a vendor, leaders need to ask whether it helps them serve patients better.
See related: HIPAA compliant email: The definitive guide
Enjoy the pics.
Our table at the DSO Tech Summit.
The panel “Before It Enters the Stack: How Leaders Decide What Deserves a Place.”
The lobby at Margaritaville Hotel Nashville, giant flip-flop included.
A chandelier made of margarita glasses.
Poolside in Nashville with Greg Hoffman.
Drinks poured from a guitar-shaped decanter at Harper's. Very Nashville.
Chocolate cake all around at Harper's with Jordan Holmes, Greg Hoffman, and Kenzie Mills representing Paubox.
