Cable ONE, now rebranded as Sparklight, is a telecommunications provider that offers high-speed internet, phone, and cable TV services.

With Sparklight's email service, users can send and receive emails, manage their inbox, and access messages from multiple devices. This helps individuals and businesses stay connected, organize their communications, and efficiently manage their email correspondence.

Is Sparklight HIPAA compliant? No, based on our research, Sparklight may not be HIPAA compliant.

 

What changed this year?

As of April 2026, our review did not identify any publicly disclosed changes to Sparklight's HIPAA-related policies or BAA terms. Sparklight's privacy policy and terms and conditions, which apply interchangeably to both the Cable One and Sparklight brand names, contain no reference to HIPAA, protected health information, or business associate agreements.

 

Will Sparklight sign a business associate agreement (BAA)?

No, Sparklight will not sign a business associate agreement and therefore is not HIPAA compliant. Email service providers have persistent access to electronic PHI even when messages are encrypted, which is why HIPAA requires a signed BAA with any email provider a healthcare organization uses. Since Sparklight offers no such agreement, its email service should not be used to send or receive PHI under any circumstances.

 

Conclusion

Sparklight does not sign a BAA and is, therefore, not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals' health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.