1 min read

Are we sure Opsgenie is HIPAA compliant? (2025 update)

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Opsgenie, an Atlassian product, is an incident management platform that provides tools for alerting, on-call scheduling, and incident response.

With Opsgenie, organizations can centralize alerts, automate escalations, and integrate with monitoring tools to ensure rapid incident resolution. This helps IT and DevOps teams minimize downtime, improve operational efficiency, and enhance service reliability.

Is Opsgenie HIPAA compliant? No, based on our research, Opsgenie may not be HIPAA compliant. 

 

Will Opsgenie sign a business associate agreement (BAA)?

No, Atlassian will not sign a business associate agreement for Opsgenie and therefore is not HIPAA compliant.

 

Conclusion

Opsgenie does not sign a BAA and is, therefore, not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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