1 min read

Is Amazon Chime a HIPAA compliant telehealth solution? (2025 update)

Amazon Chime app listing on mobile app store

Amazon Chime is a communication and collaboration service that provides tools for online meetings, video conferencing, chat, and business calls.

With Amazon Chime, organizations can schedule and host virtual meetings, conduct video calls, share screens, and collaborate in real-time. This helps teams improve communication, streamline workflows, and enhance productivity with a single, unified platform.

Is Amazon Chime HIPAA compliant? Yes, based on our research, Amazon Chime can be HIPAA compliant.

 

Will Amazon Chime sign a business associate agreement (BAA)?

Yes, Amazon will sign a business associate agreement for Chime, which can be reviewed in the AWS Management Console or by contacting their support team.

 

What does the Amazon Chime BAA cover?

The Amazon Chime BAA covers the use and disclosure of protected health information (PHI), stating, "Amazon Chime is now a HIPAA Eligible Service. If you have a HIPAA Business Associate Addendum (BAA) in place with AWS, you can now start using Amazon Chime for your HIPAA eligible workloads.”

 

Conclusion

Amazon Chime signs a BAA and is, therefore, HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

 

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