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Adobe Campaign Classic is Adobe's on-premise solution for patient engagement in healthcare. We've previously discussed the differences between Adobe Campaign Standard and Adobe Campaign Classic. The purpose of this post will be to detail how to configure the Paubox Email API with Adobe Campaign Classic.


SEE ALSO: Why Healthcare Businesses Choose the Paubox Email API


Part I: Signing up for the Paubox Email API


The recommended solution for configuring Adobe Campaign Classic with the Paubox Email API is to use the SMTP relay option.

To get started, contact sales at 415-795-7396.


Part II: Static IP


During the on-boarding process, we'll need to know the static, public-facing IP address that your Adobe Campaign Server will be using.


Part III: Adjusting your SPF Record


Next, we'll need to adjust the SPF record of the domain name you will be sending mail from.

For example, let's say you have the following email setup:

  • Corporate email is hosted by Microsoft 365
  • The public IP of your Adobe Campaign Classic server is


In this example, your SPF record will probably look like this:

v=spf1 ip4: -all

You'll need to edit the SPF record to include Paubox SMTP addresses.

To do this, adjust it to:

v=spf1 ip4: -all


Part IV: Configuring Relay Host on Adobe Campaign Classic


On your Adobe Campaign Classic server, configure the relay host to point to: You must also configure Adobe Campaign Classic so that it sends email via STARTTLS. The Paubox Email API will not accept unencrypted SMTP connections. To do so, edit serverConf.xml so that it contains:




You are now ready to send HIPAA compliant email from Adobe Campaign Classic via the Paubox Email API.


Try the Paubox Email API for FREE today.

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