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Santosh Mohan: Administrative waste in healthcare (JPM week exclusive video)

Santosh Mohan: Administrative waste in healthcare (JPM week exclusive video)
  • 10,000 attendees and over 450 private & public companies attend JPM week.
  • Digital health startup BetterDoctor hosted a Nordic-themed social mixer (with sauna!) on the Embarcadero on Tuesday.
  • Santosh Mohan, Head of More Disruption Please Labs with athenahealth, shared his concerns with administrative waste in healthcare.


The 36th Annual JP Morgan Healthcare Conference went down this week in our backyard of San Francisco. Otherwise known as JPM Week, it's an opportune time to get out and network amongst our peers in the Health Care industry.

Santosh Mohan: Biggest Concern for Digital Health in 2018


On Tuesday we attended the BetterDoctor social mixer on the Embarcadero.

While there, I got a chance to catchup with Santosh Mohan of athenahealth's More Disruption Please Labs.


Here's the transcript from our conversation:

Santosh Mohan: I'm a little bit concerned that we still have a lot of administrative waste in our industry. We lose a lot of money to it- about $190 billion each year, which is crazy. We still lack practical and tactical solutions to address that. At the same time, our providers are very disengaged with the work and with the profession that they've taken up. I think it's important for us to work on freeing them up and getting them less bogged down, so that they can be more informed in the moment of care, to do the right thing and focus on the patient care. It's important to do this work. It's not a cool moonshot that will blow your hair back. But it's important to do this, not only because it's the most humane thing to do, but because what freed up can look like and what additional space it can make for us to think about moonshots.

Hoala Greevy: That's great man, thanks for sharing!


About Santosh Mohan

Santosh Mohan serves as the Head of the More Disruption Please (MDP) Labs at athenahealth, fostering the next generation of healthcare innovators. He is a Duke Fuqua Scholar in clinical informatics and the recipient of 2017 HIMSS Founders Leadership Award. Previously, Mohan served as a Digital Solutions Management Fellow at Stanford Health Care and helped the organization achieve EMRAM Stage 7 inpatient and outpatient validations. Earlier in his career, he worked on technology-enabled innovation at Duke University Health System and Cerner Corporation and served as a Senior Consultant and Director at The Advisory Board Company. Mohan holds a master's degree in business management and clinical informatics from Duke Fuqua School of Business and a bachelor's degree in engineering and bioinformatics. He is a member of the HIMSS national User Experience Committee and serves on the board of HIMSS Northern California chapter. Mohan was recently recognized as a "Rising Star" by Becker's Hospital Review and as one of 11 leading innovators in health IT by Health Data Management. We first met when he attended a HealthTech Fireside Chat we hosted at 500 Startups in 2016.


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