At our October Zoom social mixer, the conversation focused on geofencing, two-factor authentication, and security awareness in the age of Shadow AI.

 

What happened: 

The October social mixer was an unmoderated discussion among healthcare IT professionals and marketers. We covered geofencing, inactive accounts, two-factor authentication preferences, phishing awareness, and the latest Paubox report on Shadow AI in healthcare.

 

Our takeaways:

  • Several customers mentioned the effectiveness of geofencing.

    • With more inbound messages originating outside the country, attendees suggested adding a whitelist option for trusted exceptions.

  • Participants discussed two-factor authentication methods. Many prefer using an app rather than SMS, especially since hackers can spoof mobile numbers to intercept text-based 2FA.

    • The FCC now recommends not answering calls from unknown numbers as a best practice.

  • Employees trained to spot phishing attempts are showing measurable improvement in reporting and avoiding attacks.

  • The group also discussed the latest Paubox Shadow AI report.

    • The findings showed 95% of organizations have staff already using AI tools in email, yet 84% haven’t trained employees with PHI access on safe AI usage.

    • Only 42% have a signed BAA covering any AI assistant used in email

  • Right-Hand was floated as an alternative to KnowBe4 for phishing training. 

The bottom line: Customers count on Paubox to help keep their emails HIPAA compliant and save time managing inbound email security challenges.

See also: Our playbook for Zoom social mixers

See also: HIPAA Compliant Email: The Definitive Guide