Is Tebra HIPAA compliant? (2025 update)

Tebra (previously known as PatientPop) is a practice growth platform that helps healthcare providers improve their online presence, automate front-office operations, and modernize patient interactions. 

Is Tebra HIPAA compliant? Yes, Tebra can be HIPAA compliant.

Will Tebra sign a business associate agreement (BAA)?

Yes, Tebra will sign a business associate agreement, which can be reviewed here.

What does the Tebra BAA cover?

According to their website, the Tebra BAA “shall be incorporated into the Terms of Service Agreement for Customers that are Covered Entities (as defined in the HIPAA Rules) and that provide Protected Health Information (‘PHI’) (as defined in the HIPAA Rules) to Tebra Technologies, Inc. and its subsidiaries (‘Tebra’ or ‘Business Associate’) in connection with the software and services they have purchased.”

Their BAA includes:

• Prevention of unauthorized use or disclosure of PHI
• Implementation of safeguards to protect PHI
• Notifications of unauthorized PHI use, disclosure, or breach
• Subcontractor compliance with HIPAA standards
• Individual right of access requests
• Amendments to PHI as directed by the covered entity
• Individual accounting requests for PHI disclosures
• Mitigation of harmful effects from unauthorized disclosures
• Minimal necessary use or disclosure of PHI 

Conclusion

PatientPop signs a BAA and is therefore HIPAA compliant. 

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

Who does HIPAA apply to?

HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates. These are entities that perform certain functions or activities on behalf of the covered entity.