Tebra (previously known as PatientPop) is a practice growth platform that helps healthcare providers improve their online presence, automate front-office operations, and modernize patient interactions.

Is Tebra HIPAA compliant? Yes, Tebra can be HIPAA compliant.

 

What changed this year?

As of October 2026, our review did not identify any publicly disclosed changes to Tebra's HIPAA-related policies or business associate agreement (BAA) terms. Tebra continues to offer a BAA for customers that are covered entities and provide protected health information (PHI) to Tebra in connection with its software and services.

 

Will Tebra sign a business associate agreement (BAA)?

Yes, Tebra will sign a business associate agreement, which can be reviewed here.

 

What does the Tebra BAA cover?

According to their website, the Tebra BAA “shall be incorporated into the Terms of Service Agreement for Customers that are Covered Entities (as defined in the HIPAA Rules) and that provide Protected Health Information (‘PHI’) (as defined in the HIPAA Rules) to Tebra Technologies, Inc. and its subsidiaries (‘Tebra’ or ‘Business Associate’) in connection with the software and services they have purchased.”

Their BAA includes:

  • Prevention of unauthorized use or disclosure of PHI
  • Implementation of safeguards to protect PHI
  • Notifications of unauthorized PHI use, disclosure, or breach
  • Subcontractor compliance with HIPAA standards
  • Individual right of access requests
  • Amendments to PHI as directed by the covered entity
  • Individual accounting requests for PHI disclosures
  • Mitigation of harmful effects from unauthorized disclosures
  • Minimal necessary use or disclosure of PHI

Conclusion

Tebra signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.