Managed Health Services Suffers Email HIPAA Breach
by Rick Kuwahara CMO of Paubox
On January 3, 2019, Managed Health Services (MHS) submitted a HIPAA Email Breach to the U.S. Department of Health and Human Services (HHS).
Located in Indianapolis, IN, the email breach potentially affected 31,300 individuals’ protected health information.
MHS is classified as a Healthcare Provider.
According to a notice on MHS’s website:
This is an important notice to inform MHS members. We identified a possible disclosure of protected health information. MHS learned from its vendor, LCP Transportation, that unauthorized persons had gained access to some of their employees’ email accounts. This access took place sometime between July 30 and September 7, 2018. The incident was caused by a phishing attack on the vendor’s systems. The vendor immediately took steps to secure the email accounts and began an investigation, including hiring a computer forensic firm to assist. The investigation concluded that some of your information may have been in the email accounts and that could be accessed. There is no evidence that your information has been misused.
MHS is committed to protecting the privacy and security of our members’ information. On October 29, 2018, MHS learned of this issue and began an immediate investigation. The types of information that may have been in the vendor’s email account could have included name, insurance ID number, address, date of birth, date of service and description of medical conditions. We are working to help prevent something like this from happening in the future. Our vendor has disabled the email accounts affected by this incident. We have tested the email process with them to ensure it is working correctly. Our vendor in making improvements to their system security and conducting employee training about cyber risks.
MHS has no reason to believe any member’s information has been used wrongly. But we want to be careful. MHS is offering 12months of credit and CyberScan monitoring for all impacted members.
HHS Wall of Shame
The HHS Wall of Shame is a website under the jurisdiction of HHS that lists all HIPAA breaches reported within the last 24 months. The Wall of Shame displays breaches that are currently under investigation by the Office for Civil Rights.
As part of section 13402(e)(4) of the HITECH Act, the HHS Secretary must post a list of breaches of unsecured protected health information affecting 500 or more individuals.
HIPAA Breach Report
The Paubox HIPAA Breach Report analyzes breaches that affected 500 or more individuals as reported in the HHS Wall of Shame.