Is YouCanBookMe HIPAA compliant? (2025 update)

YouCanBookMe is an online scheduling and calendar automation tool that allows users to accept bookings, send automated notifications, and manage availability across teams and time zones. 

With YouCanBookMe’s scheduling platform, businesses can streamline appointments and reduce manual booking tasks. Based on our research, YouCanBookMe is not HIPAA compliant because it does not offer a business associate agreement (BAA) and should not be used to store or transmit protected health information (PHI).

Is YouCanBookMe HIPAA compliant? No, based on our research, YouCanBookMe is not HIPAA compliant.

Will YouCanBookMe sign a business associate agreement (BAA)?

No, YouCanBookMe will not sign a business associate agreement, and therefore is not HIPAA compliant. Their support documentation confirms that users should not store sensitive data on the platform.

Conclusion

YouCanBookMe does not sign a BAA and is therefore not HIPAA compliant. Healthcare organizations should avoid using this scheduling platform if appointment details will contain PHI.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQs

What is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA regulations.

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.