Superhuman improves your productivity with an efficient email workflow. While this may be appealing to healthcare organizations, is it HIPAA compliant?
Is Superhuman HIPAA compliant?
If a third-party vendor ever has access to protected health information (PHI) then it needs to meet the stringent security guidelines set by HIPAA. Vendors like this are known as business associates . It's critical that covered entities ensure that their business associates keep PHI secure in their systems. Both parties must sign a business associate agreement (BAA) which covers the responsibilities of the business associate to protect PHI from unauthorized people. Superhuman doesn't mention anywhere on its website or Terms of Service any willingness to sign a BAA or protect PHI. If there's no BAA signed, a company automatically isn't compliant with HIPAA security standards.
Conclusion: Superhuman isn't a HIPAA compliant vendor. There is no indication that the email app is willing to participate in a BAA or implement the necessary safeguards to keep PHI secure.
Consider Paubox for your email security needs
Covered entities need to ensure that HIPAA compliant email is a top priority to protect PHI. You can safely and easily send sensitive data in emails with Paubox Email Suite . Your employees won't struggle to use Paubox since it easily integrates with email platforms like Google Workspace and Microsoft 365 . It automatically encrypts all emails your employees send, and the messages arrive directly to your recipient's inbox. You no longer need to use patient portals or third-party apps to safely communicate with your patients. Paubox is dedicated to keeping up with the latest email security threats. Not only can Paubox stop spam emails that contain malware from entering your inbox, but we’ve also recently added a Zero Trust feature for our Plus and Premium customers. Zero Trust Email is an extra layer of protection to ensure that emails are genuine and not phishing emails . A BAA is automatically included in all plans, so you can rest assured that Paubox will always stay committed to protecting your emails from unauthorized access.