Portland Mental Health & Wellness proactively uses the latest technology to serve its community during the COVID-19 Pandemic
The mission of Portland Mental Health & Wellness (PMHW) is to provide mental health care founded on connection, healing, and growth. As part of that mission, they offer training for mental health professionals.
PMHW staff consists of psychologists, psychiatric nurse practitioners, counselors and trainees. As such, when the coronavirus (COVID-19) outbreak hit the Pacific Northwest, they immediately sought to leverage new technology to provide value to their community.
Easy to use, secure communication during a pandemic
For example, they instituted additional cleaning and sanitation measures in the office, as well as sharing the Oregon Health Science University’s resources for coronavirus and COVID-19.
Brad Larsen-Sanchez, a licensed psychologist and owner of PMHW, recently had these remarks:
“We’re communicating how we’re wanting to keep everyone as safe as possible. So if you’re not feeling well, don’t come in. If you don’t want to come in but you want to be seen, you can do video. It’s more the logistics of how to stay engaged in treatment given the current circumstances.”
In a world without Paubox, Brad surmised that secure patient outreach at PMHW would “probably not happen all that easily, or at all.”
Paubox enables proactive communication during coronavirus outbreak and beyond
Looking ahead, Brad plans to send more secure emails to his patients with updates about the increased health and safety precautions being taken at his office.
He’s also planning to share additional information about health insurance in regards to remote video counseling.
Portland MHW chooses Paubox over Virtru for HIPAA compliant email
For Brad, easy-to-use HIPAA compliant email was the primary value proposition that convinced him to become a Paubox customer.
Prior to Paubox, Brad considered using Virtru for his practice. He soon discovered however, “their system required users to log in and create a user password to read our emails and just no one would read them.”
Seeking to avoid the friction imposed by Virtru, Brad’s decision to use Paubox was a no brainer.