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Is SMSGlobal HIPAA compliant? (2026 update)

Is SMSGlobal HIPAA compliant? (2026 update)

SMSGlobal is a cloud-based SMS platform that enables businesses to send bulk text messages, run SMS marketing campaigns, and deliver automated communications such as alerts, two-factor authentication messages, and appointment reminders.

With SMSGlobal, organizations can manage messaging campaigns through a centralized control center, integrate via API, and communicate with customers at scale across multiple channels.

Is SMSGlobal HIPAA compliant? No, based on our research, SMSGlobal is not HIPAA compliant.

 

What changed this year?

As of April 2026, our review did not identify any publicly disclosed changes to SMSGlobal HIPAA-related policies or BAA terms.

 

Will SMSGlobal sign a business associate agreement (BAA)?

No, SMSGlobal will not sign a business associate agreement, and therefore is not HIPAA compliant.

 

Conclusion

SMSGlobal does not sign a BAA and is therefore not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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