by Arianna Etemadieh
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Scott Segerstrom: Paubox has made life a lot easier for all of my users

by Arianna Etemadieh

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At HIMSS18, the mother of all healthcare conferences, at least 40,000 people descended upon the Sands Expo Center to network, learn and probably do a bit of gambling.

While there, we setup an impromptu interview center outside Palazzo Ballroom L.

One of the people we interviewed was Scott Segerstrom, the Informations Security Director at Christie Clinic. Christie Clinic recently become a Paubox customer, so we caught up with Scott to see what his experience with Paubox was so far.

Scott Segerstrom: Paubox has made life a lot easier for all of my users

Here’s a transcript around how Paubox has transformed Christie Clinic’s secure emailing process.

Hoala Greevy: So we have an idea of how life was like before Paubox. Maybe you can tell us what life is like now with Paubox.

Scott Segerstrom: Life’s good. Senders send messages without having to think about it. Receivers get messages without having to think about it. It’s a really seamless integrated solution that has made life a lot easier for all of my users.

You know, I was walking by the desk and one of the administrative secretaries the other day, and prior to launching Paubox, we were at risk with not having a solid security solution.

And after we launched Paubox, I walk by the desk and she looks at me and she goes, “Paubox, I’m loving it!”

And so when I get that from an administrative secretary that they don’t have to think about it, they like the way that it works, there’s seamless integration – that’s just is validation that I make the right decision.

Hoala Greevy: That sounds like a power user. Sending PHI all the time.

Scott Segerstrom: She’s sending contracts. She works directly with our credentialing office so there are provider contracts that are going out that she sends and having all of that information now secure – you know there are social security cards and everything else that comes in with provider contracts that’s part of the credentialing process. Having that secure going out to insurance companies and out to hospitals, it just makes it a lot easier around everybody involved.

Hoala Greevy: That’s awesome.

About Christie Clinic

Christie Clinic is a physician-owned, multi-specialty group medical practice headquartered in Illinois. They have over 40 departments and 35 specialties to take care of virtually every patient’s needs.

With core values such as integrity, commitment, sustainability and quality, their mission is to “provide medicine for your life!”


The HIMSS Annual Conference & Exhibition brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Exceptional education, world-class speakers, cutting-edge health IT products and powerful networking are hallmarks of this industry-leading conference.

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