Monsido is a software-as-a-service (SaaS) platform that audits websites for issues related to content quality, accessibility, SEO, and data privacy, helping organizations—including those in healthcare, optimize their digital presence.
With Monsido, users can improve website performance and compliance with legal standards.
Is Monsido HIPAA compliant? No, based on our research, Monsido is not HIPAA compliant.
Will Monsido sign a business associate agreement (BAA)?
No, Monsido will not sign a business associate agreement, and therefore is not HIPAA compliant.
As of 2024, there is no mention of a BAA on Monsido’s website. Although its parent company, Acquia, offers a BAA for certain enterprise cloud products, Monsido is not explicitly included in that coverage.
What does the Monsido BAA cover?
This section is omitted because Monsido does not sign a BAA.
What does the Monsido BAA exclude?
Monsido does not currently offer a BAA. According to its privacy policy, the platform may collect personal information such as names, but explicitly states it does not collect sensitive “health data.” However, it does not explain how it prevents collecting such data or what safeguards are in place to avoid HIPAA-regulated PHI.
Additionally, there is no public documentation of HIPAA-specific compliance language in its healthcare-related marketing or legal pages.
Conclusion
Monsido does not sign a BAA and is therefore not HIPAA compliant. Healthcare organizations handling PHI should avoid using Monsido unless no protected health information is processed or stored through the platform.
FAQs
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
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Kirsten Peremore
