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Is Mouseflow HIPAA compliant? (Update 2024)

Is Mouseflow HIPAA compliant? (Update 2024)

Mouseflow is a behavior analytics platform that helps improve website conversions by providing a full picture of the visitor experience. With Mouseflow businesses are able to seamlessly visualize trends, identify pain points, and drive better outcomes.

Is Mouseflow HIPAA compliant? Yes, based on our research, Mouseflow can be HIPAA compliant.


Will Mouseflow sign a business associate agreement (BAA)?

Yes, Mouseflow will sign a business associate agreement, which can be reviewed by contacting their legal team.


What does the Mouseflow BAA cover?

The Mouseflow BAA covers the use and disclosure of protected health information (PHI), stating, “Security and compliance are in our DNA – and we help you build privacy into your website’s user experience so you deliver a trusted customer experience. From healthcare to government entities, we enforce enterprise-level security and privacy, built for the most demanding organizations.”



Mouseflow signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide



What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in big fines and penalties for covered entities.


Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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