Pricing | Paubox Email Suite, Start for Free

Secure every email

Choose a HIPAA compliant email solution below to get started:

Email Suite Email API Marketing Mailbox

Are you an AI agent? See pricing.

Where do you send email today?

Choose your plan

Every plan includes a business associate agreement and a 14 day free trial.

How many senders do you have?

100+

MonthlyAnnually (Save 30%)

STANDARD

HIPAA compliant email + forms

$00_/month

5 sender

Everything you need to send HIPAA compliant emails with Google Workspace or Microsoft 365. Set up in just 15 minutes.

14 day free trial included

Start for free

100% HIPAA compliant email

Every outbound email encrypted automatically

Works with Google Workspace and Microsoft Outlook

No portals or passwords needed for recipients

HITRUST certified

Compare all features >

Get your Paubox Mailbox

PAUBOX MAILBOX

A HIPAA compliant email address of your own

$20_/month

Per mailbox, billed annually

Get my mailbox

Includes:

100% HIPAA compliant email

Every outbound email encrypted automatically

Business associate agreement included

Frequently asked questions

Not finding what you're looking for? Contact us and we'd be happy to answer any additional questions!

Free email addresses like @gmail.com and @yahoo.com aren't HIPAA compliant. A Paubox Mailbox gives you a compliant email address at @pauboxmail.com with every email encrypted, a BAA included, and no domain or IT setup.

Compare all Paubox offerings	PLUS $00_/month Billed annually 5 sender Start for free	PREMIUM $00_/month Billed annually 5 sender Start for free
HIPAA email compliance
HIPAA compliant email encryption All outbound email is automatically encrypted by default
Securely send protected health information (PHI) via email Patented blanket TLS encryption ensures that PHI sent via email is always encrypted.
Works with Google Workspace and Microsoft 365 Add on Paubox to Google Workspace and Microsoft 365, using your existing account
Emails delivered directly to the inbox Seamless delivery without portals, passwords, or plug-ins
Send secure calendar invites Send secure, HIPAA compliant calendar invites directly from Microsoft Outlook and Google Workspace. No plugins or apps to install.
Domain-level email protection Automatically add new senders on your domain to ensure compliance
Optimized email deliverability Maximizes email deliverability and avoids outbound email ending in spam folders by updating your SPF record and configuring DKIM and DMARC protocols.
Encryption certificate verification Prevents emails sent to domains with expired or self-signed encryption certificates to ensure email is delivered with proper encryption.
Inbound email security
Advanced phishing, malware, virus, and BEC detection Identifies and blocks sophisticated attacks, including credential theft, malicious payloads, and business email compromise attempts that often bypass other filters.
Spam detection and filtering Automatically identifies and filters unwanted or low-risk emails to reduce inbox clutter and help users focus on legitimate messages.
AI analysis of sender behavior and intent Uses behavioral signals and context to evaluate how an email is written and sent, not just what it contains, helping catch socially engineered threats.
Display name spoofing protection with ExecProtect+ Prevents attackers from impersonating executives or trusted contacts by detecting deceptive display name and sender identity tactics.
Identify safe senders with Paubox [Tags] Automatically labels trusted senders so users and admins can quickly distinguish legitimate emails.
Malicious link and attachment analysis Scans links and attachments in real time to detect phishing destinations, malware, and harmful file behavior before delivery.
QR code scanning Inspects QR codes in attachments, inline images, and embedded graphics for malicious payloads.
Customizable rules for specific domains, IP addresses, or keywords Allows admins to define tailored rules to flag, allow, or block emails based on known senders and sources.
Clear detection explanations for quarantined messages Provides human-readable explanations showing exactly why a message was flagged, so admins can review decisions with confidence.
Quarantine reporting and management Gives admins control over how quarantined messages are reviewed and delivered, including automated reports, mailbox routing, and user access options.
Support
Help center Learn how to use Paubox products quickly with concise how-to articles, and step-by-step instructions.
U.S.-based support team availalble by chat, phone, or email Our customer success team is available by phone for extended hours, Monday through Friday, to assist with any technical or support issu our customers might have.
Data loss prevention
Outbound and inbound DLP Scans both sent and received emails for sensitive content to help prevent accidental data exposure and policy violations.
Custom keyword and content-based rules Lets admin define specific keywords or content patterns to quarantine emails based on organizational needs.
Admin and compliance role notifications Notifies designated admins or compliance users when emails are flagged by DLP, without requiring full administrative access.
Sender quarantine notifications for DLP violations Alerts the sender when an outbound email is quarantined due to a DLP rule, helping them quickly understand and correct the issue.
Excluded users for outbound DLP scanning Allows specific senders to be excluded from outbound DLP rules while keeping inbound scanning in place.
Archiving
Unlimited archive storage Archiving costs do not increase based on the number of emails stored or retained.
No additional cost for volume Archiving costs do not increase based on the number of emails stored or retained.
Inbound & outbound mail archive Automatically archives both incoming and outgoing emails for complete recordkeeping.
Automatically enroll new email senders New users and senders are added to archiving automatically, with no manual setup required.
Archived mail search Enables fast, searchable access to archived emails for audits, compliance requests, or internal review.
Additional Features
HIPAA compliant forms Create secure, customized HIPAA compliant forms to collect patient data, signatures, and attachments. Included free with all paid plans.
Voicemail and audio file attachment transcription Automatically transcribe audio attachments in email
Salesforce CRM integration Securely send HIPAA compliant email from Salesforce CRM.	Optional add-on	Optional add-on
Dashboard access
Dashboard access for admin and users Admin access to manage accounts and settings, and user level access to view user settings and quarantine
SSO options to access dashboard Login with Google Workspace or Microsoft 365 accounts
Multi-factor authentication Require authentication beyond a username and password when logging into your Paubox account.
Real-time analytics Comprehensive email analytics, mail logs, ruleset access, and quarantine.
Email reports Daily or weekly email reports on usage, analytics, patterns, and alerts sent directly to your inbox. These reports make it easy to quickly demonstrate value to upper management.
Compliance and security
HIPAA compliant Maintain the highest privacy and data protection with third party audits against HIPAA regulations.
HITRUST certified Safeguard your data with Paubox Email Suite, which has been HITRUST certified for its rigorous controls.
Business associate agreement Under HIPAA, organizations that use a service provider to process PHI on their behalf must put in place a business associate agreement with that service provider. Paubox includes BAAs with all accounts.
TLS protocols 1.2 & 1.3 As per NSA guidance, Paubox supports only TLS 1.2 and TLS 1.3. The following obsolete protocols are not supported: SSL 2.0, SSL 3.0, TLS 1.0, and TLS 1.1.
U.S. data centers Rely on our cloud-based, redundant infrastructure with 99.99%, uptime. Customer data is stored encrypted at-rest and solely in U.S data centers.

Customer success stories

“Getting onboarded with Paubox was actually amazing – probably the easiest product, and some of the best folks I have ever worked with.” 

Tony Cox, Henderson Behavioral Health

Read case study

“I was blown away by the customer service that I had when  I talked to folks at Paubox and really that was kind of the selling feature for me.” 

Gretchen Murchison, Sunrise LCSW

Read case study

“We were so used to our encryption and security technology being hard to use. With Paubox, you don’t have to do anything – just send and receive your email. It’s amazing."

Elena Yau, Five Acres

Read case study

Every plan includes:

U.S.-based support

Top ranked support that you can contact via phone or email.

Signable, encrypted forms

Save over $1,000 per year using our HIPAA compliant forms, free with any paid plan.

Business associate agreement

Paubox includes a BAA with all accounts.

HITRUST certified

Certified by a third-party for HIPAA compliance and security.

Secure calendar invites

Avoid common HIPAA compliance violations.

Complimentary setup

We’ll help you get your HIPAA compliant email set up.

$250 referral credit

Get $250 credit for every referral you send our way.

$100 off with a Paubox badge

Get $100 off your renewal for adding a Paubox Badge to your website.

Optimized email delivery

Maximize deliverability so your  important messages don’t go to spam.

Frequently asked questions

Not finding what you’re looking for? Contact us and we’d be happy to answer any additional questions!

What makes Paubox better than other solutions?

Paubox is designed for ease-of-use, both for senders and recipients alike. Paubox eliminates unnecessary friction while also maintaining HIPAA compliance. Portal logins, plugins and app downloads are a thing of the past with Paubox.

Which email hosts work with Paubox?

Can I keep my email address?

If I have a Google Workspace or Microsoft 365, why do I need Paubox?

How do my recipients know my email is encrypted?

What if I don't have a business email address?

What happens if the recipient’s email system doesn’t support TLS encryption?

Can I use my smartphone with Paubox?

Are my attachments encrypted?

Are replies to my emails encrypted?

Are there any fees for a business associate agreement?

What is a sender?

Secure every email

Where do you send email today?

Choose your plan

Get your Paubox Mailbox

Frequently asked questions

Need help choosing a plan?

Customer success stories

Every plan includes:

U.S.-based support

Signable, encrypted forms

Business associate agreement

HITRUST certified

Secure calendar invites

Complimentary setup

$250 referral credit

$100 off with a Paubox badge

Optimized email delivery

Start sending HIPAA compliant
email today with Paubox

Frequently asked questions

Products

Resources

Company

Secure every email

Where do you send email today?

Choose your plan

Get your Paubox Mailbox

Frequently asked questions

Need help choosing a plan?

Customer success stories

Every plan includes:

U.S.-based support

Signable, encrypted forms

Business associate agreement

HITRUST certified

Secure calendar invites

Complimentary setup

$250 referral credit

$100 off with a Paubox badge

Optimized email delivery

Start sending HIPAA compliant email today with Paubox

Frequently asked questions

Start sending HIPAA compliant
email today with Paubox