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What does HITRUST CSF certification mean?

What does HITRUST CSF certification mean?

From inception, customer feedback has been a big deal to us at Paubox. In fact, the idea for Paubox came from taking a customer to lunch in Honolulu's Chinatown. Several years later, we codified it as part of the Paubox Foundations, which are principles and values we care intensely about.

In 2018, we were approached by a Fortune 50 company to provide them with a HIPAA compliant email API. On our first call together, they made it immediately clear- we needed to have HITRUST CSF certification to do business with them. Since it wasn't the first time a customer or prospect asked us about HITRUST, it became clear what we needed to do next.

As such, this post is about what HITRUST CSF certification means to us.


HITRUST CSF provides risk and compliance management frameworks


HITRUST, or Health Information Trust Alliance, develops, maintains and provides broad access to its widely adopted common risk and compliance management frameworks, related assessments, and assurance methodologies.

Initially designed specifically for the healthcare industry, HITRUST has expanded to include other industries. The HITRUST CSF certification is a rigorous process that involves implementing and maintaining the security controls and standards necessary to protect sensitive data.

See also: The Paubox HITRUST Journey


Key benefits of HITRUST CSF certification


Having HITRUST CSF certification means that a company has taken extensive measures to ensure the security of sensitive data. It is widely considered the gold standard of trust and reassurance, as it signifies a company is taking cybersecurity seriously and has taken necessary steps to prevent data breaches.

Here are some of the key benefits of HITRUST CSF certification:

  • Improved data security. HITRUST CSF certification requires companies to implement a comprehensive set of security controls and standards. This includes policies, procedures, and technologies that help safeguard sensitive data. By following these guidelines, companies can significantly reduce the risk of data breaches and cyber-attacks.
  • Increased compliance. HITRUST CSF certification is aligned with several regulatory frameworks, including HIPAA, PCI-DSS, and ISO 27001. As such, companies can be assured that they are meeting compliance requirements and are adequately protected against legal and regulatory risks.
  • Burnished reputation. As more and more data breaches occur, customers and stakeholders are becoming increasingly concerned about data security. Having HITRUST CSF certification is a clear signal to customers that the company takes cybersecurity seriously and is committed to protecting their sensitive data.
  • Competitive advantage. In today's highly competitive marketplace, having HITRUST CSF certification can give companies a significant edge over their competitors. In our case, we have consistently won business because we have HITRUST CSF certification for our solutions.
  • Cost savings. Implementing and maintaining a comprehensive set of security controls can be expensive. However, by achieving HITRUST CSF certification, companies can save money by reducing the likelihood of costly data breaches and cyber-attacks. Additionally, insurance companies offer lower premiums to companies whose vendors are HITRUST CSF certified.




In conclusion, having HITRUST CSF certification is vital in today's digital age. It provides reassurance to customers and stakeholders that their sensitive data is protected and can give companies a significant competitive advantage.

While achieving HITRUST CSF certification is certainly a journey, the benefits are significant. By prioritizing cybersecurity, companies can build a reputation as a trusted and reliable partner and protect their sensitive data from online threats.


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