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Is TigerConnect HIPAA compliant? (Update 2024)

Is TigerConnect HIPAA compliant? (Update 2024)

TigerConnect is a secure messaging platform that allows healthcare professionals to securely communicate and collaborate on patient care in real-time, ensuring efficient and HIPAA compliant communication. 

TigerConnect offers features such as text messaging, voice calls, video calls, and file sharing, all within a secure platform tailored to the specific needs and regulations of healthcare providers.


Is TigerConnect HIPAA compliant? 

Yes, based on our research, TigerConnect can be HIPAA compliant.


Will TigerConnect sign a business associate agreement (BAA)?

Yes, TigerConnect will sign a business associate agreement, which can be reviewed here.


What does the TigerConnect BAA cover?

The TigerConnect BAA comprehensively covers the use and disclosure of protected health information (PHI). It outlines the responsibilities of both parties in safeguarding PHI and ensures compliance with HIPAA regulations. Additionally, it includes provisions for breach notification and termination procedures in the event of non-compliance. 

Their BAA covers:

  • Protection of PHI
  • Implementation of safeguards
  • Reporting unauthorized PHI use or disclosure, breaches, or security incidents 
  • Mitigation of harmful effects
  • Cooperation with investigations and notifies third parties of breaches or security incidents
  • Subcontractor compliance
  • Access to internal practices



TigerConnect signs a BAA and is, therefore, HIPAA compliant.



What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract that establishes a relationship between a covered entity under HIPAA and its business associates. This agreement ensures the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to ensure the privacy and security of individuals’ health information while facilitating secure electronic health information exchange.


Who does HIPAA apply to?

HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses. It also extends to business associates of these covered entities, encompassing entities that perform certain functions or activities on behalf of the covered entity.


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