We are excited to announce that Paubox Email Suite has ranked #1 in the email encryption and HIPAA compliant messaging software categories of the Fall 2020 G2 Grid Reports®, based on our high level of customer satisfaction and likeliness to recommend ratings from real users on G2 Crowd, the world’s leading business solutions review website.
#1 for HIPAA compliant messagingFor the HIPAA compliant messaging category, Paubox ranked #1 for customer satisfaction and a very close #2 for overall G2 score.
The satisfaction score is affected by:
- Customer satisfaction
- Popularity and statistical significance based on the number of G2 reviews
- Quality of reviews received (more in-depth reviews are weighted higher)
- Age of reviews (newer reviews are weighted higher)
#1 for email encryptionFor the email encryption category, Paubox ranked #1 for both customer satisfaction and overall G2 score. Once again, 99% of customers are likely to recommend Paubox, while 93% believe that our products are "going in the right direction." Our net promoter score (NPS) is 97 out of 100.
Paubox also ranked #1 for G2's Momentum Grid® Report for Email Encryption.
What our customers have to sayPaubox currently has 83 customer reviews on G2 Crowd, 80 of which give us 5 out of 5 stars, and none of which are below 4 stars. Here are a few of the things our happy customers have to say about us. From Jarrred M, small business owner:
Perfect Email Solution: When I was searching for a HIPAA Compliant email solution, I was trying my best to find one that was user-friendly for my patients. Then I stumbled upon [Paubox Email Suite]. With its proprietary technology, they make it easier than ever for my patients to see my email without having to go through a secondary login portal. This makes my life easier and I have excellent response times from my patients. I recommend this product to all of my colleagues. Excellent customer service too!From Travin W, company founder:
Seamless set and forget security: What I liked best about Paubox was that it was simple to set up and it runs in the background with any maintenance or updating on our end. Literally a set and forget security add-on to our email. That being said I also appreciated that we could still operate as normal on Gmail with downloading or doing anything different in our day to day operations.From Aaron C, system administrator:
We use Paubox! It's the best choice for HIPAA: Paubox does everything that is required for email under the HIPPA specifications. It is a solution that is simple and secure. Their team is the best in the nation. If i call with a question they will put a tech on it immediately and they are very knowledgable about all the operating systems currently in use . . . Migrating from our old email system was very easy. I was able to accomplish this on a Friday afternoon and the system has been running since 2015 with out having any problems. All of our staff use Paubox and we really like it.