Private-Mail is an anonymous, end-to-end encrypted email and file-sharing service from the makers of TorGuard, the VPN provider.

With Private-Mail, users get OpenPGP email encryption, encrypted file sharing, contacts and calendar sync, and mobile and desktop apps. Organizations can also use their own domain for encrypted business email.

Is Private-Mail HIPAA compliant? No, based on our research, Private-Mail is not HIPAA compliant.

 

What changed this year?

As of October 2026, our review did not identify any publicly disclosed changes to Private-Mail HIPAA-related policies or BAA terms.

 

Will Private-Mail sign a business associate agreement (BAA)?

No, Private-Mail will not sign a business associate agreement, and therefore is not HIPAA compliant. Its Terms of Service do not mention HIPAA, protected health information, or a BAA.

 

Conclusion

Private-Mail does not sign a BAA and is therefore not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.