Is Upsun HIPAA compliant? (2026 update)

Upsun, formerly known as Platform.sh, is a Platform-as-a-Service (PaaS) that provides tools for developing, deploying, and hosting web applications.

With Upsun, organizations can automate infrastructure management, use Git-based workflows, and scale applications across environments, helping development teams accelerate deployment cycles, maintain consistency, and focus on building applications rather than managing infrastructure.

Is Upsun HIPAA compliant? Yes, based on our research, Upsun can be HIPAA compliant.

What changed this year?

As of March 2026, our review did not identify any publicly disclosed changes to Upsun HIPAA-related policies or BAA terms.

Will Upsun sign a business associate agreement (BAA)?

Yes, Upsun will sign a business associate agreement, which can be reviewed by contacting your platform account manager.

What does the Upsun BAA cover?

The Upsun BAA covers the use and disclosure of protected health information (PHI), stating, “Upsun provides a Platform as a Service (PaaS) solution that our customers may use for applications requiring HIPAA compliance. All HIPAA workloads will run on the US-4 region.

Upsun has SOC 2 Type 2 and PCI certifications. As a part of those third-party audits, we have been audited on overlapping HIPAA controls. Independent third-party audits provide an external examination of the controls we have implemented on our infrastructure and operations and ensure Upsun’s commitment to complying with information security standards and industry best practices.”

Conclusion

Upsun signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

ly. This helps development teams accelerate deployment cycles, maintain consistent environments, and focus on coding rather than managing infrastructure.  

Is Platform.sh HIPAA compliant? Yes, based on our research, Platform.sh can be HIPAA compliant.

Will Platform.sh sign a business associate agreement (BAA)?

Yes, Platform.sh will sign a business associate agreement, which can be reviewed by contacting your platform account manager.

What does the Platform.sh BAA cover?

The Platform.sh BAA covers the use and disclosure of protected health information (PHI), stating,  “Platform.sh provides a Platform as a Service (PaaS) solution that our customers may use for applications requiring HIPAA compliance. Platform.sh has SOC 2 Type 2 and PCI certifications. As a part of those third-party audits, we have been audited on overlapping HIPAA controls. Independent third-party audits provide an external examination of the controls we have implemented on our infrastructure and operations and ensure Platform.sh’s commitment to complying with information security standards and industry best practices.”

Conclusion

Platform.sh signs a BAA and is, therefore, HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.