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Is OhMD HIPAA compliant?

Is OhMD HIPAA compliant?

OhMD is a HIPAA compliant live chat messaging apps for organizations which offers automation. It is a healthcare messaging platform for communication between patients, healthcare providers, and colleagues through different channels, including live chat, text messaging, video visits, phone calls, forms, and surveys.

OhMD is a versatile solution for different sized healthcare organizations, from small practices to hospital settings. It is HIPAA compliant, ensuring the secure exchange of sensitive patient information.


Will OhMD sign a business associate agreement (BAA)?

Yes, OhMD will sign a business associate agreement, which can be reviewed here.


What does the OhMD BAA cover?

The OhMD BAA covers the use and disclosure of protected health information (PHI), ensuring compliance with HIPAA regulations. Their BAA includes provisions for:

  • Protection of PHI
  • Notifications of security incidents
  • Access by HHS requests
  • Individual Right of Access requests
  • Individual accounting requests
  • Return of PHI

The agreement states, "Business Associate performs certain services for or on behalf of Covered Entity, and in performing said services, Business Associate creates, receives, maintains, or transmits Protected Health Information (“PHI”)."



OhMD signs a BAA and is therefore HIPAA compliant. However, it's important to consider the limitations outlined in their terms of service regarding the use of their platform for certain healthcare communication purposes.

Learn more: HIPAA Compliant Email: The Definitive Guide



What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).


Who does HIPAA apply to?

HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, entities that perform certain functions or activities on behalf of the covered entity.


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