OhMD is a healthcare messaging platform that allows communication between patients, healthcare providers, and care teams through live chat, SMS messaging, video visits, phone calls, forms, and surveys.
With OhMD, healthcare organizations can manage patient communication workflows, automate messaging, and support coordinated care across multiple communication channels.
Is OhMD HIPAA compliant? Yes, based on our research, OhMD can be HIPAA compliant.
What changed this year?
As of May 2026, our review did not identify any publicly disclosed changes to OhMD HIPAA-related policies or BAA terms.
Will OhMD sign a business associate agreement (BAA)?
Yes, OhMD will sign a business associate agreement, which can be reviewed here.
What does the OhMD BAA cover?
The OhMD BAA covers the use and disclosure of protected health information (PHI) for maintaining HIPAA compliance.
Their BAA includes:
- Protection of PHI
- Notifications of security incidents
- Access by HHS requests
- Individual Right of Access requests
- Individual accounting requests
- Return of PHI
What does the OhMD BAA exclude?
The OhMD BAA does not explicitly expand PHI usage beyond services required to perform contracted healthcare communication functions. It limits use of PHI strictly to supporting covered services and does not permit unrestricted use of PHI outside of those purposes defined in the agreement and HIPAA regulations.
Conclusion
OhMD signs a BAA and is therefore HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQs
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
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Tshedimoso Makhene : June 16, 2024
