Skip to the main content.
Talk to sales Start for free
Talk to sales Start for free

1 min read

Is MetroFax HIPAA compliant?

Is MetroFax HIPAA compliant?

MetroFax is a web-based service that facilitates electronic faxing, eliminating the need for physical fax machines. With MetroFax, users can send and receive faxes directly from their computer, smartphone, or email. 

Is MetroFax HIPAA compliant? No, based on our research, MetroFax is not HIPAA compliant.


Will MetroFax sign a business associate agreement (BAA)?

No, MetroFax will not sign a business associate agreement and therefore is not HIPAA compliant. However, MetroFax recommends its sister company, eFax, which is marketed as a HIPAA compliant fax service and includes a BAA for healthcare organizations. 



MetroFax does not sign a BAA and is therefore not HIPAA compliant.



What is a business associate agreement?

business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA? 

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.


Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

Subscribe to Paubox Weekly

Every Friday we'll bring you the most important news from Paubox. Our aim is to make you smarter, faster.