Skip to the main content.
Talk to sales Start for free
Talk to sales Start for free

1 min read

Is Luma Health HIPAA compliant?

Is Luma Health HIPAA compliant?

Luma Health is a patient engagement platform that streamlines communication between healthcare providers and patients through appointment scheduling, reminders, telehealth integration, and patient feedback. 

Is Luma Health HIPAA compliant? Yes, Luma Health can be HIPAA compliant.


Will Luma Health sign a business associate agreement (BAA)?

Yes, Luma Health will sign a business associate agreement, which can be reviewed here.


What does the Luma Health BAA cover?

The Luma Health BAA covers the use and disclosure of protected health information (PHI), stating that the "Business Associate agrees not to use or disclose PHI or ePHI (collectively, hereinafter, “PHI” unless otherwise indicated) other than as permitted or required by the BA Agreement or as Required by Law."

Their BAA covers:

  • Notice of breaches or security incidents, including details and mitigation efforts.
  • Disclosure to agents and subcontractors, where agents or subcontractors must adhere to the same PHI restrictions as Business Associate
  • Providing access to PHI upon request and making amendments as directed by the Covered Entity.
  • Security obligationsimplementing safeguards to prevent unauthorized PHI use or disclosure.
  • Permitted PHI uses and disclosures as permitted by the HITECH Act.
  • PHI destruction or return, with termination options for material breach.



Luma Health signs a BAA and is therefore HIPAA compliant.



What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.


Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

Subscribe to Paubox Weekly

Every Friday we'll bring you the most important news from Paubox. Our aim is to make you smarter, faster.