Is airSlate HIPAA compliant?

airSlate empowers organizations to streamline their workflows, improve productivity, and achieve better outcomes through automation and digitization of business processes. Its use in healthcare makes it a business associate, but is it HIPAA compliant?

airSlate is committed to protecting the data it handles, including PHI, through various data security measures. Its terms of service include a BAA, making it HIPAA compliant.

What is airSlate?

airSlate is a platform for automating business processes and workflows. It offers a suite of tools and solutions designed to streamline document management, electronic signatures, and workflow automation. The platform allows users to create, edit, collaborate on, and automate various documents and forms.

airSlate's platform typically includes features such as drag-and-drop document builders, electronic signature capabilities, integration with popular business applications like Salesforce and Microsoft Office, workflow automation tools, and analytics for tracking document and process performance.

See also: What are HIPAA forms?

airSlate and business associate agreements (BAAs)

Under the Health Insurance Portability and Accountability Act (HIPAA), a business associate agreement (BAA) outlines the responsibilities of third-party vendors when handling protected health information (PHI). Any software or service that stores, processes, or transmits PHI on behalf of a healthcare entity is considered a business associate and should, therefore, sign a BAA.

In healthcare, airSlate can be used to streamline various processes and workflows, such as patient intake forms, consent forms, billing and invoicing, appointment scheduling, and document management. If airSlate comes into contact with PHI while being used by healthcare organizations, this would qualify as a business associate.

We reviewed their security information to confirm airSlate’s commitment to HIPAA compliance, and the security webpage mentions incorporating a BAA into its Terms of Service.

airSlate and data security

Data security is essential, especially when dealing with PHI, and airSlate emphasizes data protection by implementing NSA-developed SHA-256 encryption, password hashing, and real-time monitoring. To further prove its commitment to protecting the data of its users, airSlate has the following compliance certificates: 

• SOC 2 Type 2
• HIPAA
• GDPR
• PCI DSS
• CCPA
• FERPA 

Is airSlate HIPAA compliant?

airSlate is committed to protecting the data it handles, including PHI, through security measures such as encryption, password hashing, and real-time monitoring of its infrastructure. It also logs every action performed in the system, doesn’t store any payment details, and supports SSO within its system’s products. Furthermore, airSlate incorporates a BAA into its terms of service, indicating HIPAA compliance. 

Conclusion: airslate is HIPAA compliant.

Understanding HIPAA Compliance

HIPAA compliance extends beyond just technical safeguards and software solutions. When evaluating a tool's or service's compliance, consider the following:

• Technical Safeguards: While tools like airSlate play a crucial role, other technical measures, such as HIPAA compliant email, are equally vital.
• Employee Training: Ensuring all staff members are well-versed in HIPAA regulations and best practices is paramount. Regular training sessions can help prevent unintentional breaches.
• Regular Audits: Periodic assessments of all systems and processes ensure that they remain compliant and adapt to any changes in regulations or technology.
• Data Access Controls: Implementing stringent controls on who can access protected health information and under what circumstances is a cornerstone of HIPAA compliance.

FAQs

Are there specific guidelines or best practices for HIPAA compliant workflow design?

While HIPAA does not provide specific guidelines for workflow design, healthcare organizations can follow general best practices for security and privacy when designing workflows. This includes conducting risk assessments, implementing security controls, and regularly auditing and monitoring workflows for compliance.

How can electronic signatures be used in a HIPAA compliant manner?

Electronic signatures can be used in a HIPAA compliant manner by implementing authentication mechanisms to verify the identity of signers, ensuring the integrity of signed documents, and maintaining appropriate audit trails to track signature activities.

Related: Are E-Signatures HIPAA Compliant? (Update 2024)

How can workflow streamlining improve efficiency in healthcare settings?

Workflow streamlining involves optimizing processes to reduce manual tasks, eliminate redundancies, and improve overall efficiency. In healthcare, streamlined workflows can lead to faster patient care, reduced administrative burden, and better utilization of resources.