Visiting Matt Geiger and Nathan Selzer - Pivotal Health Care

Overland Park, KS - I met Matt Geiger and Nathan Selzer for the first time in person today. We reviewed the Paubox roadmap and I gathered customer feedback.

What's happening: I have an OKR this quarter of visiting ten of our Top 100 customers. Pivotal Health Care is sixth on my list.

By the numbers: 

• Matt likes our System Status page
• They are looking forward to being early adopters of solutions we've recently built and are working on: Paubox Texting, Block / Allow microservice, Paubox Forms, and Paubox [Tags].
• "I'm set in stone on functional technology that works." Geiger
• Matt and his IT team are all about "set it and forget it" technology solutions.
• "The simpler, the better." Geiger
• Matt asked me to visit them on a yearly basis. I promptly extended my hand and said, "Deal!"

Why it matters: Customer feedback is a core tenet of the Paubox Foundations, which are principles and values we care intensely about.

The bottom line: Visiting customers and sharing the Paubox roadmap is a fantastic way to gather feedback.

See also: HIPAA Compliant Email: The Definitive Guide

Enjoy the pics!

Travis Gulledge (COO) hoisting some Pausox

Lynn (Reception) helped me get setup in the conference room (I arrived 15 minutes early)

Matt Geiger (CIO) preferred the blue Paubox 2023 t-shirt model

Nathan Selzer (Sys Admin) is over the moon on the black Paubox 2023 t-shirt