Halp is a conversational ticketing system that provides tools for managing IT and support requests directly within messaging platforms like Slack and Microsoft Teams.
With Halp, organizations can streamline ticket creation, automate workflows, and track support issues. This helps teams improve efficiency, enhance collaboration, and resolve requests faster within their existing communication tools.
Is Halp HIPAA compliant? No, based on our research, Halp may not be HIPAA compliant.
Will Halp sign a business associate agreement (BAA)?
No, Atlassian will not sign a business associate agreement for Halp and therefore is not HIPAA compliant.
Conclusion
Halp does not sign a BAA and is, therefore, not HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
Farah Amod
