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Is Optimizely HIPAA compliant? (2025 update)

Is Optimizely HIPAA compliant? (2025 update)

Optimizely is a leading digital experience platform (DXP) provider that enables organizations to create, manage, and optimize digital experiences. It offers a PaaS & SaaS CMS and Web & Feature Experimentation products designed to enhance customer engagement and digital transformation.

With Optimizely, healthcare and life sciences organizations can securely implement digital solutions while ensuring compliance with privacy and security regulations.

Is Optimizely HIPAA compliant? Yes, Optimizely can be HIPAA compliant.

 

Will Optimizely sign a business associate agreement (BAA)?

Yes, Optimizely will sign a business associate agreement (BAA) when partnering with healthcare and life sciences customers. 

 

What does the Optimizely BAA cover?

Optimizely’s BAA includes security and privacy commitments for handling electronic protected health information (ePHI), ensuring compliance with HIPAA regulations. According to Optimizely, their HIPAA-ready solutions enable organizations to meet regulatory standards for data protection.

The BAA covers:

  • Protection of ePHI
  • Security and privacy controls
  • Compliance with HIPAA regulatory standards
  • Commitment to supporting healthcare compliance requirements

What does the Optimizely BAA exclude?

Optimizely’s HIPAA compliance applies specifically to its PaaS & SaaS CMS and Web & Feature Experimentation products. Other products and services may not be covered under the HIPAA BAA. Organizations should review the agreement and confirm applicability before using Optimizely for PHI-related purposes.

 

Conclusion

Optimizely signs a BAA and offers HIPAA-ready solutions, making it a viable option for healthcare and life sciences organizations looking to enhance digital experiences while maintaining regulatory compliance.

Related: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA.

 

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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