Skip to the main content.
Talk to sales Start for free
Talk to sales Start for free

1 min read

Is Zoom Video Webinar HIPAA compliant? (Update 2024)

Is Zoom Video Webinar HIPAA compliant? (Update 2024)

Zoom Video Webinar is a web-based platform designed for hosting online events, offering features tailored for presentations, broadcasts, and virtual meetings. With Zoom Video Webinar, users can orchestrate engaging sessions, interact with participants through polls and Q&A sessions, and record events for future reference.

Is Zoom Video Webinar HIPAA compliant? Yes, based on our research, Zoom Video Webinar can be HIPAA compliant.


Will Zoom Video Webinar sign a business associate agreement (BAA)?

Zoom Video Webinar will sign a business associate agreement (BAA). Zoom's official documentation explicitly states its willingness to sign a BAA with healthcare entities. 


What does the Zoom Video Webinar BAA cover?

The Zoom Video Webinar BAA covers:

  • the use and disclosure of protected health information (PHI)
  • protection of PHI
  • notifications of security incidents
  • access by HHS requests
  • individual Right of Access requests
  • individual accounting requests
  • return of PHI

What does the Zoom Video Webinar BAA exclude?

Zoom Video Webinar limits the type of PHI that can be used on their platform to exclude medical records and medical images. Furthermore, Zoom Video Webinar users may not use their platform for any part of patient treatment.



Zoom Video Webinar signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide



What is a business associate agreement?

business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.


What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.


Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

Subscribe to Paubox Weekly

Every Friday we'll bring you the most important news from Paubox. Our aim is to make you smarter, faster.